Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
12th Edition
ISBN: 9781259580093
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 2, Problem 2OTQ
Summary Introduction
Introduction:
USPS is the largest postal service organization in the world which handles 41% of the mails all around the world. It has around 760,000 workers with 300,000 mail collection boxes, 38,000 post offices, and 75,000 mail processing equipment.
The processing of first class mails is an automated process. The first class mail begins at an advanced facer cancellation system where the system itself cancels mails which do not carry the proper format. The rejected mails are processed manually. Next, the mails are processed through optical character readers which put the bar code on the mail. The local mails are processed separately.
Automation and the use of zip codes are the reasons for improvement in productivity. The USPS focuses on productivity, which is an important factor for keeping low postal rates and rapid delivery service. During 1980, USPS encountered a slowdown in the volume of mails due to increased competition from private delivery services.
With increased competition, USPS began to restructure the organization and change its strategy. USPS began to work closely with the customers and keep their costs low, improve productivity, and focus on the quality of the service. The reorganization helped the firm to overcome some of its potential challenges, cut down costs, and attracts new businesses.
To determine: The reasons for improvement in productivity.
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Chapter 2 Solutions
Loose-leaf for Operations Management (The Mcgraw-hill Series in Operations and Decision Sciences)
Ch. 2.7 - Prob. 1.1RQCh. 2.7 - Prob. 1.2RQCh. 2.7 - Prob. 1.3RQCh. 2.7 - Prob. 2.1RQCh. 2.7 - Prob. 2.2RQCh. 2 - Prob. 1DRQCh. 2 - List the key ways that organizations compete.Ch. 2 - Prob. 3DRQCh. 2 - Prob. 4DRQCh. 2 - Prob. 5DRQ
Ch. 2 - Contrast the terms strategies and tactics.Ch. 2 - Contrast Organization and operations strategy.Ch. 2 - Prob. 8DRQCh. 2 - Prob. 9DRQCh. 2 - Prob. 10DRQCh. 2 - Prob. 11DRQCh. 2 - Prob. 12DRQCh. 2 - Prob. 13DRQCh. 2 - Prob. 14DRQCh. 2 - Prob. 15DRQCh. 2 - Who needs to be involved in formulating...Ch. 2 - Prob. 2TSCh. 2 - Prob. 3TSCh. 2 - Prob. 1CTECh. 2 - Prob. 2CTECh. 2 - Prob. 3CTECh. 2 - Prob. 4CTECh. 2 - Prob. 5CTECh. 2 - Prob. 1PCh. 2 - Prob. 2PCh. 2 - Prob. 3PCh. 2 - Prob. 4PCh. 2 - Prob. 5PCh. 2 - Prob. 6PCh. 2 - Prob. 7PCh. 2 - Prob. 8PCh. 2 - A company offers ID theft protection wing leads...Ch. 2 - Prob. 1.1CQCh. 2 - Prob. 1.2CQCh. 2 - Prob. 1.3CQCh. 2 - Prob. 2.1CQCh. 2 - Prob. 2.2CQCh. 2 - Prob. 2.3CQCh. 2 - Prob. 2.4CQCh. 2 - Prob. 2.5CQCh. 2 - Prob. 2.6CQCh. 2 - Prob. 2.7CQCh. 2 - Prob. 3.1CQCh. 2 - Prob. 3.2CQCh. 2 - Prob. 3.3CQCh. 2 - Prob. 3.4CQCh. 2 - Prob. 3.5CQCh. 2 - Prob. 4.1CQCh. 2 - Prob. 4.2CQCh. 2 - Prob. 4.3CQCh. 2 - Prob. 1OTQCh. 2 - Prob. 2OTQCh. 2 - Prob. 3OTQCh. 2 - Prob. 4OTQCh. 2 - Prob. 5OTQCh. 2 - Prob. 6OTQCh. 2 - Prob. 7OTQ
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- U.S. productivity has improved noticeably in recent years, averaging 4%–5% per year, whilethe U.S. economy grew by only 3.5%. The gain in productivity was due, in large part, to the use oftechnology, in addition to longer working hours by those who are lucky enough to have jobs.According to the Economic Policy Institute, the average U.S. worker has added 199 hours to a yearsince 1973. The United States achieved per hour productivity of $32, compared with $38 forNorway, and $34 for Belgium. In other words, U.S. workers are simply working longer, notnecessarily better, or smarter. They take less annual vacation time (only 10.2 days, on average),compared with 30 days in France and in Germany.At the same time, a large number of U.S. companies are aggressively outsourcing work to low-wagecountries, such as China, India, the Philippines, and Mexico. A 2003 study released by the Universityof California at Berkeley indicates that as many as 14 million U.S. service jobs are in danger of…arrow_forwardCalculate the partial productivity of the given - Output - 57000 rupees Human input - 5000 rupees. Capital input - 15000 rupees.arrow_forward7. Human input - 40 % of energy input Energy input - 2,340,000 Rupees Capital input - 26 % of output produced output - 400,00,000 Rupees calculate the partial productivity of each?arrow_forward
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