Concept explainers
The Consumer Financial Protection Bureau reports on consumer financial product and service complaint submissions by state, category, and company. The following table, stored in FinancialComplaints1, represents complaints receive from Louisiana consumers by complaint category for 2016.
a. Compute the percentage of complaints for each category.
b. What conclusions can you reach about the complaints for the different categories?
The following table, stored as FinaancialComlants2, summarizes complaints received from Louisiana Consumers by most- complained about companies for 2016.
c. Compute the percentage of complaints for each category.
d. What conclusions can you reach about the complaints for the different companies?
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Basic Business Statistics, Student Value Edition
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