A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Expert Solution & Answer
Chapter 3, Problem 9TC
Explanation of Solution
Given:
Windows 8 reporting 4Gb of memory installed.
Two slots out of four are populated in BIOS/UEFL.
2-GB DIMMs which are installed in the two empty DIMM slots.
To find: The four steps that should be taken to troubleshoot the problem of the missing memory.
Solution:
The steps that need to be taken to troubleshoot the missing memory are:
The primary step is to always open the System Information window to verify the edition or version of Windows 8 installed...
Expert Solution & Answer
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Students have asked these similar questions
. When planning a memory upgrade, you discover that Windows 8 reports 4 GB of memory installed.
In BIOS/UEFI, you see that two of four slots are populated. You install two 2-GB DIMMs in the two empty DIMM slots. When you boot the system, Windows 8 still reports 4 GB of memory. Order the four steps you should take to troubleshoot the problem of missing memory.
Open the case and verify that the DIMM modules are securely seated.
Go into BIOS/UEFI and verify that it recognized 8 GB of installed memory.
Open the System Information window to verify the edition or version of Windows 8 installed.
Inspect the DIMMs you installed to verify that they match the existing DIMMs and those the motherboard can support.
What type of hardware devices use DMA channels to communicate directly with RAM?
When is manual configuration of a device necessary?
What system rights are required to install devices?
What is the function of the driver? What is the importance of driver signing? What should you be aware of when using a driver that is not signed?
How do you safely remove a hot swappable component?
How do you verify that a device is compatible with the version of Windows you are running before you purchase it?
Where is the best place to obtain the most up-to-date version of a driver for a Windows system? Mac OS system? Linux system?
3.
What additional fault tolerance method would you recommend in order to protect the workstation from the other natural disasters like floods and fires?
Does this method protect against hard-drive failures as well? If so, why would you not use it instead of (as opposed to in addition to the methods discussed above?
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Similar questions
- Your supervisor asked you to up a RAID hard drive array in a tower system, which has a motherboard that uses the B360 chipset. You have installed the required three matching hard drives to hold the array. When you enter BIOS/UEFI to configure the RAID, you cannot find the menus for the RAID configuration. What is most likely the problem?arrow_forwardYou have 2.5” hard drives on hand and need a replacement drive for a desktop system. The documentation for the motherboard installed in the system says the board has six SATA 3 GB/s connectors and one IDE connector. Which of the four hard drives will work in the system and yield the best performance?arrow_forwardWhen Windows reports that your hard drive is developing bad sectors, what is your first step? Why should I run scandisk with the "thorough" option?arrow_forward
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