Lab Manual For Comptia A+ Guide To It Technical Support
10th Edition
ISBN: 9780357440780
Author: Jean Andrews, Joy Dark, Jill West
Publisher: Cengage Learning
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Chapter 5, Problem 10TC
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Given:
A computer system that has been installed with a SATA hard drive and BIOS/UEFI setup does not recognize the drive.
To find: The next step that one could take to check why the BIOS/UEFI setup does not recognize the hard drive...
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Chapter 5 Solutions
Lab Manual For Comptia A+ Guide To It Technical Support
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- Answer should be 150-250 word count. Your friend has a Windows 10 desktop system that contains important data. He frantically calls you to say that when he turns on the computer, the lights on the front panel light up, he can hear the fan spin for a moment, and then all goes dead. His most urgent problem is the data on his hard drive, which is not backed up. The data is located in several folders on the drive. What is the quickest and easiest way to solve the most urgent problem, recovering the data? List the major steps in that process.arrow_forwardYou have just upgraded memory on a computer from 4 GB to 8 GB by adding one DIMM. When you first turn on the PC, the memory count shows only 4 GB. Which of the following is most likely the source of the problem? What can you do to fix it?arrow_forwardYou see the message "invalid media device" after installing a new hard drive. What do you do next? Format explain?arrow_forward
- Your friend, Thomas, has upgraded his Windows 8.1 desktop to Windows 10. After the installation, he discovers his media card reader does not work. He calls you on the phone and asks you what to do. Do the following to plan your troubleshooting approach: List the questions you should ask Thomas to help diagnose the problem. List the steps you would take if you were sitting at the computer solving the problem. What do you think is the source of the problem? Explain your answer.arrow_forwardYour supervisor asked you to up a RAID hard drive array in a tower system, which has a motherboard that uses the B360 chipset. You have installed the required three matching hard drives to hold the array. When you enter BIOS/UEFI to configure the RAID, you cannot find the menus for the RAID configuration. What is most likely the problem?arrow_forwardHowever, you do not have access to the motherboard documentation and hence cannot increase the memory in your system. The board has four DIMM slots, three of which are yellow and one which is black. When you open the case, you discover that three of the DIMM slots are yellow and one is black. What sort of DIMM is most likely to be used by the board? What makes you think you're in the clear?arrow_forward
- What if I want to change the file name or storage location when I save the workbook?arrow_forwardCan you turn off the computer's inbuilt ports? If yes, which ports are you able to deactivate, and what is the name of the screen(s) that allows you to enable or disable the USB ports?arrow_forwardOne of the systems has a blank monitor and the fan on the power supply is not working. What is the cause ?of this problem .a .The power supply is bad .The monitor is malfunctioning .C The BIOS on the motherboard needs to be upgraded The computer is unpluggedarrow_forward
- My coworker has finished her yearly report and saved it for printing when the power goes out suddenly and there are no ups. The next day, she attempts to start the computer but it does not work. She believes the computer has crashed. Is it really over? Alternatively, it might be something else. How can data from a non-booting operating system be recovered? Her report is required immediately. Describe all technical assistance you can provide.arrow_forwardQuestion 6: Answer the following questions: What does the pinMode) command do? а. b. What is the purpose of the void setup( of the Arduino code? C. What is the difference between the Analog and Digital pins in Arduino? d. List the pins that can-do analog writes in Arduino.arrow_forwardPLZ help with the following: You suspect a component in a computer is fried. You remove any unnecessary hardware devices one by one to narrow down where the problem exists. Which step in the troubleshooting process is this? Explain how a DVD manufacturer can advertise that a DVD can hold 4.7 GB, but Explorer reports the DVD capacity as 4.38GB.arrow_forward
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