Operations Management, Binder Ready Version: An Integrated Approach
Operations Management, Binder Ready Version: An Integrated Approach
6th Edition
ISBN: 9781118952610
Author: R. Dan Reid, Nada R. Sanders
Publisher: WILEY
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Chapter 5, Problem 1.3CQ
Summary Introduction

To determine: A series of questions to be filled out by GC’s customers to determine the customer’s ratings on the quality.

Introduction:

GC should design a form which will contain a series of multiple objective type question and GC should ask its customers to fill the form and submit it. GC should upload this form on its website, on social media and also can use other sources.

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