Operations Management, Student Value Edition & Student Cd For Operations Management
11th Edition
ISBN: 9780133407983
Author: HEIZER, Jay
Publisher: Pearson College Div 2013-03-08
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Question
Chapter 5, Problem 16DQ
Summary Introduction
To determine: Theexplanation of a process chain.
Introduction:
Process chain:
It is the series of activities that are valued and help to attain the final result.
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Question 2: Mr. K’s is a very popular hair salon. It offers high-quality hairstyling and physical relaxation services at a reasonable price, so it always has unlimited demand. The service process includes five activities that are conducted in the sequence described next (the time required for each activity is shown in parentheses):● Activity 1: Welcome a guest and offer homemade herb tea (13 minutes).● Activity 2: Wash and condition hair (13 minutes).● Activity 3: Neck, shoulder, and back stress-release massage (13 minutes).● Activity 4: Design the hairstyle and do the hair (28 minutes).● Activity 5: Check out the guest (12 minutes).Three servers (S1, S2, and S3) offer the services in a worker-paced line. The assignment of tasks to servers is the following: S1 does Activity 1, S2 does activities 2 and 3, and S3 does activities 4 and 5.
Practice Question 1
BackgroundKC Mechanic Shop was established by Mr. John, a seasoned mechanic who has over 20 years ofexperience in the automotive repair industry. Sales figures for the last ten months are as follows:-Months Actual Sales1 30,0002 39,0003 42,0004 50,0005 55,0006 61,0007 70,0008 77,0009 81,50010 90,000Spare Parts
Use a three-period and a four-period weighted moving average to forecast salesfor the 12th month. (Use weights of 1,2,3 and 1,2,3 4).
From the data provided in the case, use MAD to determine which forecastingtechnique is more accurate.
If forecast for month 7 is $72,000, with an alpha of 0.4, use exponentialsmoothing to forecast sales for months 8 and 9.
QUESTION 3Mr. John produces a special type of shoes on an assembly line. The process involves eight different tasks. Mr. John would like to increase productivity on this line and asked you for some assistance. He would like to balance the assembly line in order to reduce idle time and increase efficiency.a. What information would you need in order to demonstrate to Mr. John how to balance the assembly line? b. Setup an example that will be used to demonstrate to Mr. John how to balance the line.c. Using the example that you setup in “b” above, demonstrate to Mr. John how to balance the line using the LOT heuristics.d. Based on the example above, calculate the efficiency of the line.
Chapter 5 Solutions
Operations Management, Student Value Edition & Student Cd For Operations Management
Ch. 5.S - Prob. 1DQCh. 5.S - Prob. 2DQCh. 5.S - Prob. 3DQCh. 5.S - Prob. 4DQCh. 5.S - Prob. 5DQCh. 5.S - Prob. 6DQCh. 5.S - Prob. 7DQCh. 5.S - Prob. 1PCh. 5.S - Prob. 2PCh. 5.S - Prob. 3P
Ch. 5.S - Prob. 4PCh. 5.S - Prob. 5PCh. 5.S - Prob. 6PCh. 5.S - Prob. 7PCh. 5.S - Prob. 8PCh. 5.S - Prob. 9PCh. 5.S - Prob. 1.1VCCh. 5.S - Prob. 1.2VCCh. 5.S - Prob. 1.3VCCh. 5.S - Prob. 2.1VCCh. 5.S - Prob. 2.2VCCh. 5.S - Prob. 2.3VCCh. 5 - Prob. 1DQCh. 5 - Prob. 2DQCh. 5 - In what ways is product strategy linked to product...Ch. 5 - Prob. 4DQCh. 5 - Prob. 5DQCh. 5 - Prob. 6DQCh. 5 - Prob. 7DQCh. 5 - Prob. 8DQCh. 5 - Prob. 9DQCh. 5 - Prob. 10DQCh. 5 - Prob. 11DQCh. 5 - Prob. 12DQCh. 5 - Prob. 13DQCh. 5 - Prob. 14DQCh. 5 - Prob. 15DQCh. 5 - Prob. 16DQCh. 5 - Why are the direct interaction and surrogate...Ch. 5 - Prob. 18DQCh. 5 - Prob. 1PCh. 5 - Prob. 2PCh. 5 - Question 5.3 Prepare a house of quality fora...Ch. 5 - Prob. 4PCh. 5 - Prob. 5PCh. 5 - Prob. 6PCh. 5 - Prob. 7PCh. 5 - Prob. 8PCh. 5 - Prob. 9PCh. 5 - Prob. 10PCh. 5 - Prob. 11PCh. 5 - Prob. 12PCh. 5 - Select a service business that involves...Ch. 5 - Prob. 14PCh. 5 - Prob. 15PCh. 5 - Residents of Mill River have fond memories of ice...Ch. 5 - Prob. 17PCh. 5 - Prob. 18PCh. 5 - Prob. 19PCh. 5 - Prob. 20PCh. 5 - Prob. 21PCh. 5 - Prob. 1CSCh. 5 - Prob. 2CSCh. 5 - Prob. 3CSCh. 5 - Prob. 1VCCh. 5 - Prob. 2VCCh. 5 - Prob. 3VCCh. 5 - Prob. 4VC
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