Operations Management and Student CD
11th Edition
ISBN: 9780133408010
Author: HEIZER, Jay, RENDER, Barry
Publisher: Prentice Hall
expand_more
expand_more
format_list_bulleted
Question
Chapter 5, Problem 2VC
Summary Introduction
Case summary:
Company RM runs a boat manufacturing business, which has differentiation with its business strategy compared to other companies. With constant innovation and seeking customer inputs, dealers, and consultants in the design stage, the firm has successfully managed to provide unique products to its customers.
The development phase of the product is speeded up by immediately taking the product from the design stage to the styling studio. In spite of having released products like a water-skier, 20-foot inboard-outboard performance boat, and 52-foot sports yacht, the production personnel are put under pressure to respond to the new product. The lifecycle time is 3 years.
The firm found that the product development part can be fastened by involving suppliers in the design phase. CAD provides product specification after the product had completed the concept and styling phases.
A plug is formed by foam-based carving, which is driven by the specifications from the CAD system. Permanent molds are made for the new design, which takes about 4 to 8 weeks. Boats are made by joining the molds.
Characters in the case:
- Company RM
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
Question 1 – Case Study
Alpha Homes is a private limited company involved in specialist home improvements, with two (2) main products. These are: Garage Conversions (GC) and Extension to Properties (EX). Alpha Homes currently implements the full-costing absorption method in providing price quotes to customers. The company seeks to remain competitive and has an existing policy to price all jobs at budgeted total costs plus 50%.
You are the new management accountant, and currently reviewing the cost records, for materials, labour and overheads.
Table 1 below indicates the expected costs of “jobs” in both product areas:
Table 1
Cost subheads
Garage Conversion (GC)
Extension to property (EX)
Price Quotes (£) Units
Construction materials (£)
3500
8,000
Labour (£)
5,500
6,500
Fixed Overheads(£)
1,000
2,000
Variable Overheads(£)
1,000
4000
Required
a
i) Define and calculate the marginal costs and throughput costs for each unit of
GC and EX products, using the…
Question:
Discuss the importance of knowing the difference between product design and service design.
How do you design products?
How do you design services?
Conclusion:
Question 1(a)
I. State and explain the major levels of customer expectation.
II. What is Quality Function Deployment (QFD)?
III. With the aid of a diagram, briefly describe the house of quality.
Chapter 5 Solutions
Operations Management and Student CD
Ch. 5.S - Prob. 1DQCh. 5.S - Prob. 2DQCh. 5.S - Prob. 3DQCh. 5.S - Prob. 4DQCh. 5.S - Prob. 5DQCh. 5.S - Prob. 6DQCh. 5.S - Prob. 7DQCh. 5.S - Prob. 1PCh. 5.S - Prob. 2PCh. 5.S - Prob. 3P
Ch. 5.S - Prob. 4PCh. 5.S - Prob. 5PCh. 5.S - Prob. 6PCh. 5.S - Prob. 7PCh. 5.S - Prob. 8PCh. 5.S - Prob. 9PCh. 5.S - Prob. 1.1VCCh. 5.S - Prob. 1.2VCCh. 5.S - Prob. 1.3VCCh. 5.S - Prob. 2.1VCCh. 5.S - Prob. 2.2VCCh. 5.S - Prob. 2.3VCCh. 5 - Prob. 1DQCh. 5 - Prob. 2DQCh. 5 - In what ways is product strategy linked to product...Ch. 5 - Prob. 4DQCh. 5 - Prob. 5DQCh. 5 - Prob. 6DQCh. 5 - Prob. 7DQCh. 5 - Prob. 8DQCh. 5 - Prob. 9DQCh. 5 - Prob. 10DQCh. 5 - Prob. 11DQCh. 5 - Prob. 12DQCh. 5 - Prob. 13DQCh. 5 - Prob. 14DQCh. 5 - Prob. 15DQCh. 5 - Prob. 16DQCh. 5 - Why are the direct interaction and surrogate...Ch. 5 - Prob. 18DQCh. 5 - Prob. 1PCh. 5 - Prob. 2PCh. 5 - Question 5.3 Prepare a house of quality fora...Ch. 5 - Prob. 4PCh. 5 - Prob. 5PCh. 5 - Prob. 6PCh. 5 - Prob. 7PCh. 5 - Prob. 8PCh. 5 - Prob. 9PCh. 5 - Prob. 10PCh. 5 - Prob. 11PCh. 5 - Prob. 12PCh. 5 - Select a service business that involves...Ch. 5 - Prob. 14PCh. 5 - Prob. 15PCh. 5 - Residents of Mill River have fond memories of ice...Ch. 5 - Prob. 17PCh. 5 - Prob. 18PCh. 5 - Prob. 19PCh. 5 - Prob. 20PCh. 5 - Prob. 21PCh. 5 - Prob. 1CSCh. 5 - Prob. 2CSCh. 5 - Prob. 3CSCh. 5 - Prob. 1VCCh. 5 - Prob. 2VCCh. 5 - Prob. 3VCCh. 5 - Prob. 4VC
Knowledge Booster
Similar questions
- Case study 8.2: Price cuts for medicines Chemists at risk as prices are slashed12 BY NIGEL HAWKES, HEALTH EDITOR Big price cuts on a wide range of medicines and vitamins were promised by the supermarket chains yesterday as 30 years of price-fixing were swept aside. Many popular products, including painkillers, cough medicines, indigestion tablets and nutritional supplements are being halved in price from last night, with reductions of between 20 and 40 per cent on many others. The Office of Fair Trading called it excellent news for consumers but the body representing small pharmacies said that many would close, threatening community services. The big supermarkets trumpeted ‘millions of pounds-worth of savings’ as they competed to offer the biggest reductions. At Asda, a packet of 16 regular Anadin will be 87p, instead of £1.75, and Nurofen tablets will cost £1.14 for 16, rather than £2.29. Reductions at Tesco included a 40 per cent cut in Anadin Extra, to £1.29 for 16, while…arrow_forwardQuestion 1 (Marks: 25) The IT industry is constantly evolving which causes roles within the industry to change. Choose any two of the professions or roles from your course material and conduct additional research to answer the following questions Q.1.1 Write a paragraph of no more than 400 words where you provide an explanation (20) of your chosen roles AND how this role is likely to change in the future.arrow_forwardQ4. There are three critical factors in many software design/ development programs and projects. The scope, schedule, and budget combined affect the quality of work products. Explain in your own words how these factors affect the quality of work products. Support your answer with at least one example.arrow_forward
- Question 5: details explanation plz Explain the diagram given below from the point of view of e-commerce.arrow_forwardQUESTION 13 There are four general steps in conducting an external environmental analysis starting with scanning of the environment. Briefly, explain all four steps.arrow_forwardQUESTION THREE (3) SOKOI Group has been involved in the production and distribution of shoes and an assortment of leather products for over 25 years. SOKOI Group has recently decided to diversify its business portfolio and have invested about $2million dollars in the establishment of a modern hospital and health centre known as the SOKOI Medical Centre. As the Business Development consultant of this new hospital, explain to the management of SOKOI Group four (4) ways in which the shoes business differs from the hospital and healthcare business. Describe four (4) unique strategies you shall adopt in ensuring the operational success of SOKOI Medical Centre.arrow_forward
- Question No.14: a.) Explain product cycle model with flow chart b.) Describe various stages of design process.arrow_forwardThe general manager called a meeting with the executive staff to address quality complaints received last quarter. The suggested new plan is designed to reiterate the hotel’s core values and service quality expectations to all the staff. Which of the following methods could best achieve this goal? Question 16 options: a) Hire all new employees b) Provide hotel-wide service training c) Move employees to different departments d) Hire an outside contractor to motivate employeesarrow_forwardQuestion 2 Thompson (2009) has identified three phases in establishing a consultancy. With the aid of examples assess the significance of the phases.arrow_forward
- Question 7. Air conditioning. automatic gearboxes and power steering in cars are just some of the technological advances that originated with individual inventors and small companiesand later incorporated into the big business of automobile manufacturing. These stand as testimony to small businesses and their... A quality B Competition C Technical Innovations D Autonomyarrow_forwardPractice Question 1 BackgroundKC Mechanic Shop was established by Mr. John, a seasoned mechanic who has over 20 years ofexperience in the automotive repair industry. Sales figures for the last ten months are as follows:-Months Actual Sales1 30,0002 39,0003 42,0004 50,0005 55,0006 61,0007 70,0008 77,0009 81,50010 90,000Spare Parts Use a three-period and a four-period weighted moving average to forecast salesfor the 12th month. (Use weights of 1,2,3 and 1,2,3 4). From the data provided in the case, use MAD to determine which forecastingtechnique is more accurate. If forecast for month 7 is $72,000, with an alpha of 0.4, use exponentialsmoothing to forecast sales for months 8 and 9.arrow_forwardQuestion 2: a) If the three activities of System Engineering Management are expressed in the form of a Venn Diagram, then the intersection between "Systems Engineering process" and "Lifecycle Integration" is termed as what? Draw the Venn diagram and discuss the different sections. b) From the System Engineering perspective, what criteria should a life cycle meet? And when is a system’s state said to have attained equilibrium and stability?arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Operations ManagementOperations ManagementISBN:9781259667473Author:William J StevensonPublisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...Operations ManagementISBN:9781259666100Author:F. Robert Jacobs, Richard B ChasePublisher:McGraw-Hill Education
Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...Operations ManagementISBN:9781478623069Author:Steven Nahmias, Tava Lennon OlsenPublisher:Waveland Press, Inc.
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,
Operations Management
Operations Management
ISBN:9781259667473
Author:William J Stevenson
Publisher:McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi...
Operations Management
ISBN:9781259666100
Author:F. Robert Jacobs, Richard B Chase
Publisher:McGraw-Hill Education
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Production and Operations Analysis, Seventh Editi...
Operations Management
ISBN:9781478623069
Author:Steven Nahmias, Tava Lennon Olsen
Publisher:Waveland Press, Inc.