Excellence in Business Communication (11th Edition)
11th Edition
ISBN: 9780133544176
Author: John V. Thill, Courtland L. Bovee
Publisher: PEARSON
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Question
Chapter 5, Problem 5.6eE
Summary Introduction
To determine:
Revision of the sentence “You should have realized that waterbeds will freeze in unheated houses during winter. Therefore, our guarantee does not cover the valve damage, and you must pay the $9.50 valve replacement fee (plus postage),” into an emphasizing positive one.
Introduction:
Use of an emphasizing positive language to rewrite the given sentence so that the message goes out in a positive way rather than offending and upsetting the client with utter disappointment.
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Check out a sample textbook solutionChapter 5 Solutions
Excellence in Business Communication (11th Edition)
Ch. 5 - Prob. 1CACh. 5 - Prob. 2CACh. 5 - Prob. 1LOCCh. 5 - Prob. 2LOCCh. 5 - Prob. 3LOCCh. 5 - Prob. 4LOCCh. 5 - Prob. 5LOCCh. 5 - Prob. 6LOCCh. 5 - Prob. 7LOCCh. 5 - Prob. 8LOC
Ch. 5 - Prob. 9LOCCh. 5 - Prob. 10LOCCh. 5 - Prob. 11LOCCh. 5 - Prob. 12LOCCh. 5 - Prob. 13LOCCh. 5 - Prob. 14LOCCh. 5 - Prob. 15LOCCh. 5 - Prob. 16LOCCh. 5 - Prob. 17LOCCh. 5 - Prob. 18LOCCh. 5 - Prob. 19LOCCh. 5 - Prob. 20LOCCh. 5 - Prob. 5.1AYKCh. 5 - Prob. 5.2AYKCh. 5 - Prob. 5.3AYKCh. 5 - Prob. 5.4aECh. 5 - Prob. 5.4bECh. 5 - Prob. 5.4cECh. 5 - Prob. 5.4dECh. 5 - Prob. 5.4eECh. 5 - Prob. 5.4fECh. 5 - Prob. 5.4gECh. 5 - Prob. 5.4hECh. 5 - Prob. 5.4iECh. 5 - Prob. 5.4jECh. 5 - Prob. 5.5aECh. 5 - Prob. 5.5bECh. 5 - Prob. 5.5cECh. 5 - Prob. 5.5dECh. 5 - Prob. 5.5eECh. 5 - Prob. 5.5fECh. 5 - Prob. 5.5gECh. 5 - Prob. 5.5hECh. 5 - Prob. 5.5iECh. 5 - Prob. 5.5jECh. 5 - Prob. 5.6aECh. 5 - Prob. 5.6bECh. 5 - Prob. 5.6cECh. 5 - Prob. 5.6dECh. 5 - Prob. 5.6eECh. 5 - Prob. 5.7aECh. 5 - Prob. 5.7bECh. 5 - Prob. 5.7cECh. 5 - Prob. 5.7dECh. 5 - Prob. 5.7eECh. 5 - Prob. 5.8ECh. 5 - Prob. 5.9ECh. 5 - Prob. 5.10ECh. 5 - Prob. 5.11ECh. 5 - Prob. 5.12aECh. 5 - Prob. 5.12bECh. 5 - Prob. 5.12cECh. 5 - Prob. 5.12dECh. 5 - Prob. 5.12eECh. 5 - Prob. 5.12fECh. 5 - Prob. 5.13aECh. 5 - Prob. 5.13bECh. 5 - Prob. 5.13cECh. 5 - Prob. 5.13dECh. 5 - Prob. 5.13eECh. 5 - Prob. 5.14aECh. 5 - Prob. 5.14bECh. 5 - Prob. 5.14cECh. 5 - Prob. 5.14dECh. 5 - Prob. 5.14eECh. 5 - Prob. 5.15aECh. 5 - Prob. 5.15bECh. 5 - Prob. 5.15cECh. 5 - Prob. 5.15dECh. 5 - Prob. 5.15eECh. 5 - Prob. 5.15fECh. 5 - Prob. 5.15gECh. 5 - Prob. 5.15hECh. 5 - Prob. 5.15iECh. 5 - Prob. 5.15jECh. 5 - Prob. 5.15kECh. 5 - Prob. 5.15lECh. 5 - Prob. 5.15mECh. 5 - Prob. 5.15nECh. 5 - Prob. 5.15oECh. 5 - Prob. 5.16aECh. 5 - Prob. 5.16bECh. 5 - Prob. 5.16cECh. 5 - Prob. 5.16dECh. 5 - Prob. 5.16eECh. 5 - Prob. 5.17ECh. 5 - Prob. 5.18aECh. 5 - Prob. 5.18bECh. 5 - Prob. 5.18cECh. 5 - Prob. 5.18dECh. 5 - Prob. 5.18eECh. 5 - Prob. 5.19ECh. 5 - Prob. 5.20ECh. 5 - Prob. 5.21ECh. 5 - Prob. 5.22aECh. 5 - Prob. 5.22bECh. 5 - Prob. 5.22cECh. 5 - Prob. 5.23ECh. 5 - Prob. 1EYSCTPCh. 5 - Prob. 1SYCKO
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