Introduction to Information Systems: Seventh Edition
Introduction to Information Systems: Seventh Edition
7th Edition
ISBN: 9781119362913
Author: Rainer
Publisher: John Wiley & Sons Inc
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Chapter 5.5, Problem 5.4.2ITA
Program Plan Intro

Tacit knowledge:

  • Tacit knowledge is generally imprecise and transformation cost is high.
  • It is an accumulative store of the company experiences, expertise, trade secrets, understanding, insights, skill sets and learning.
  • Tacit knowledge is extremely personal and unstructured and it is hard to validate.
  • It includes the company culture, which replicates the past and present knowledges of the company people and processes and also the company normal values.

Explicit knowledge:

  • It is more rational, technical and objective type of knowledge.
  • Explicit knowledge is a knowledge that has been organized in a form which can be distributed to others.
  • An example of explicit knowledge is that an explanation of how to process a job application that is documented in a safe human properties policy manual.
  • It is something that can really be shared with others via file and it would include goals and reports.

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