MindTap Business Communication, 1 term (6 months) Printed Access Card for Guffey/Loewy's Essentials of Business Communication, 11th
11th Edition
ISBN: 9781337386555
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
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Question
Chapter 7, Problem 12CT
Summary Introduction
To Determine:
Silence of people and discussion to dispense bad news.
Introduction:
As per given data, Robert Bies a professor of management at Georgetown University has explained that an important ethical guideline for dealing with bad news is never to shock the recipient. Bad news should never be reported as a surprise and the failure to report bad news such as poor sales or losing a major client is a cardinal sin.
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Chapter 7 Solutions
MindTap Business Communication, 1 term (6 months) Printed Access Card for Guffey/Loewy's Essentials of Business Communication, 11th
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