MindTap Business Communication, 1 term (6 months) Printed Access Card for Guffey/Loewy's Essentials of Business Communication, 11th
11th Edition
ISBN: 9781337386555
Author: Mary Ellen Guffey, Dana Loewy
Publisher: Cengage Learning
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 7, Problem 13CT
Summary Introduction
To determine:
Steps taken by companies to prevent users from posting negative feedback for products and services of companies.
Introduction:
The profound success of social media sites like Facebook and Twitter has enabled people to share their views and options publicly to everyone. These sites offer freedom of expression and the immediate reach of their problems to the target audience makes them a tool for the consumers to share their experiences. However, this freedom can also turn out to be bad when some miscreants report bad things on social media for their revenge.
Expert Solution & Answer
Trending nowThis is a popular solution!
Students have asked these similar questions
Should organizations fear websites where consumers post negative messages about products and services? What actions can companies take in response to this disruptive influence?
Why may it be problematic if email providers read their customers' messages?
What are the social and ethical implications of social media (Tiktok, Facebook, IG, Twitter, etc.)?
Chapter 7 Solutions
MindTap Business Communication, 1 term (6 months) Printed Access Card for Guffey/Loewy's Essentials of Business Communication, 11th
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, subject and related others by exploring similar questions and additional content below.Similar questions
- What information should be included in the targeted internal communication message?arrow_forwardCompare healthy social media use from a personal standpoint, a business standpoint, and an educational standpoint - what considerations need to be made for each?arrow_forwardhow does social media create the needs of the consumer?arrow_forward
- What is social media optimisation?arrow_forwardDo you believe that using social media could help in connecting and building relationships with customers? Defend your answer.arrow_forwardWhat are the overarching goals that businesses endeavor to fulfill through the implementation of social media marketing strategies?arrow_forward
- When using a social networking site to make a purchase, such as Facebook, which already has access to a significant amount of personal information, what are some of the potential concerns that consumers may have about their privacy?arrow_forwardIs social media dangerous because of the unintended consequences of viral sharing and fake news? Should Facebook take additional steps to ensure the safety of its products or protect vulnerable populations? Explain your answers.arrow_forwardIf marketers are advised against blatantly promoting theirproducts in social media, why should they bother using these media at all?arrow_forward
arrow_back_ios
arrow_forward_ios
Recommended textbooks for you
- BUSN 11 Introduction to Business Student EditionBusinessISBN:9781337407137Author:KellyPublisher:Cengage LearningEssentials of Business Communication (MindTap Cou...BusinessISBN:9781337386494Author:Mary Ellen Guffey, Dana LoewyPublisher:Cengage LearningAccounting Information Systems (14th Edition)BusinessISBN:9780134474021Author:Marshall B. Romney, Paul J. SteinbartPublisher:PEARSON
- International Business: Competing in the Global M...BusinessISBN:9781259929441Author:Charles W. L. Hill Dr, G. Tomas M. HultPublisher:McGraw-Hill Education
BUSN 11 Introduction to Business Student Edition
Business
ISBN:9781337407137
Author:Kelly
Publisher:Cengage Learning
Essentials of Business Communication (MindTap Cou...
Business
ISBN:9781337386494
Author:Mary Ellen Guffey, Dana Loewy
Publisher:Cengage Learning
Accounting Information Systems (14th Edition)
Business
ISBN:9780134474021
Author:Marshall B. Romney, Paul J. Steinbart
Publisher:PEARSON
International Business: Competing in the Global M...
Business
ISBN:9781259929441
Author:Charles W. L. Hill Dr, G. Tomas M. Hult
Publisher:McGraw-Hill Education