BUISNESS COMMUNICATION LL W/MINDTAP
10th Edition
ISBN: 9780357533413
Author: Guffey
Publisher: CENGAGE L
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Chapter 7, Problem 13CT
Summary Introduction
To determine:
Why is the passive voice acceptable, even desirable, in bad news messages when it is considered poor, impersonal writing in most other situations?
Introduction:
It is highly significant for individuals to convey messages in an appropriate form without hurting individuals and affecting their thoughts drastically. This can be done by applying bias-free language, positive and courteous expressions and clarity and effective tone. Especially, these factors has to be considered when conveying bad messages.
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Chapter 7 Solutions
BUISNESS COMMUNICATION LL W/MINDTAP
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