BUISNESS COMMUNICATION LL W/MINDTAP
10th Edition
ISBN: 9780357533413
Author: Guffey
Publisher: CENGAGE L
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Chapter 7, Problem 14CT
Summary Introduction
To critically think about:
Certain times where you knew that others are using indirect strategy in speaking or writing and my reaction in such situations.
Introduction:
When there is certain information which is not so favorable but needs to be communicated to him/her, there are two ways in which it can be done. Either it needs to be communicated directly which is the direct strategy and the second one is an indirect strategy where it is communicated in a positive manner and in an indirect way.
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Q.3: Write a paragraph; answering the questions given below: (350-500 Words)
Informal communication does not follow lines of authority as is the case of formal communication. It
arises due to the personal needs of the members of an organization and exists in every organization.
• Does informal communication, particularly grapevine, always consist of half-truths, rumours,
and distorted or completely inaccurate information which may harm rather than help an
organisation?
• Can grapevine communication, though transmits information remarkably fast, be considered
completely unreliable, during Covid-19 pandemic, because the information shared can be false,
selective, or heavily exaggerated?
Justifying your arguments with examples, wherever necessary.
b.
44. Certain paralinguistic features are used during communication. List three of them you know:
Q.16. What are the common barriers in the effective communication process?
Chapter 7 Solutions
BUISNESS COMMUNICATION LL W/MINDTAP
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