A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
A+ Guide to IT Technical Support (Hardware and Software) (MindTap Course List)
9th Edition
ISBN: 9781305266438
Author: Jean Andrews
Publisher: Cengage Learning
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Chapter 8, Problem 10RTB

Explanation of Solution

Given:

  

Windows Operating System.

Virus.

To find: The reason that why performing the upgrade is not an appropriate method to resolve the problem of an infected computer system with a virus instead of a clean install...

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Students have asked these similar questions
If you suspect a PC is infected with a virus, why is it not a good idea to perform an upgrade installation of Windows rather than a clean install?
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