Operations Management
Operations Management
2nd Edition
ISBN: 9781260484687
Author: CACHON, Gerard
Publisher: MCGRAW-HILL HIGHER EDUCATION
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Chapter 8, Problem 1PA
Summary Introduction

To explain: The example of the given observation.

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The process of designing the multichannel system consists of five consecutive steps. Select one: a. False b. True
Blue Lotus is a bike shop located near a beach resort, which rents its bikes to guests staying in the resort. When a customer requests to rent a bike and no bikes are available (they are either with another customers or being cleaned for rental), customer waits until a bike is available. Once a bike rented out to a customer, the customer keeps it for an average of 1 day. Upon return, the bike is cleaned and tuned-up, which takes half a day (0.5 day). Suppose Blue Lotus has 7 bikes, and demand for bike rental is 4.1 per day. What is the average amount of time a customer waits to receive a bike? (Hint: From the perspective of customer waiting time, 0.5 day of cleaning time would be part of the processing time" so, p = 1+0.5 =1.5 days. Assume CVa = CVp = 1 in your calculations). O 1.197 days O2.134 days O 0.761 days O 5.380 days
A 10 station automated assembly system produces an ideal cycle time (Tc) of 14 seconds/cycle. When a defective part enters any assembly station it sometimes causes a station jam or stoppage. Defective parts occur at a rate of 0.07 and a jams due to defective parts occur at a rate of 0.4. When a jam occurs, it takes on average 74 seconds to clear and restart the station.   Determine the production rate of acceptable parts (Rap) to the nearest 1 part/hour.
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