A+ Guide To It Technical Support
A+ Guide To It Technical Support
10th Edition
ISBN: 9780357108291
Author: ANDREWS, Jean.
Publisher: Cengage,
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Chapter 9, Problem 6TC

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Given: A smartphone which has issues while connecting to a cellular network.

To find: The reason why a technician is asking for the IMEI number of the smartphone, which is having connectivity issues...

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You work for a company that provides dozens of the same smartphone model for its employees. While troubleshooting one smartphone that won’t connect to the cellular network, you call the provider’s tech support number for some assistance. The technician asks for the device’s IMEI. What is she trying to determine? Why is this important?
Your grandmother called you in the middle of the night very upset and worried. Her computer screen is frozen and she cannot do anything in her computer unless she pays some money to someone. You easily figured it out and fix the problem. A week later grandmother called you again and more upset and worried this time than last. She gave someone her social security number since the email came from her bank! You can’t blame her, can you? So now you trace back the DNS of the email account and retrieve the IP address of the adversary. This is PAYBACK time! You send 1 million spoof TCP request to teach that adversary a lesson.   How many different types of attacks took place in the above scenario? Name them all and explain in your words
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