Operations Management: Processes and Supply Chains (11th Edition)
11th Edition
ISBN: 9780133872132
Author: Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Publisher: PEARSON
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Question
Chapter B, Problem 14P
A
Summary Introduction
Interpretation: Value of average utilization of the maintenance person should be calculated.
Concept Introduction: Queuing method is the best practice for enhance the service provided within an organization by utilizing their resources.
B
Summary Introduction
Interpretation: The number of copy machines is being repaired
Concept Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage
C
Summary Introduction
Interpretation: The average time spent by a copy machine in the repair
Concept Introduction: Waiting line model is used to calculate the performance. The probability in a waiting line requires waiting for service.
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Chapter B Solutions
Operations Management: Processes and Supply Chains (11th Edition)
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