The number of dentists required Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

Question

Moore, Aiken, and Payne is a critical care dental clinic serving the emergency needs of the general public on a first-come, first-served basis. The clinic has five dental chairs, three of which are currently staffed by a dentist. Patients in distress arrive at the rate of five per hour, according to a Poisson distribution, and do not balk or renege. The average time required for an emergency treatment is 30 minutes, according to an exponential distribution. Use POM for Windows or OM Explorer to answerthe following questions:a. If the clinic manager would like to ensure that patients do not spend more than 15 minutes on average waiting to see the dentist, are three dentists on staff adequate? If not, how many more dentists are required? b. From the current state of three dentists on staff, what is the change in each of the following operating characteristics when a fourth dentist is placed on staff:▪ Average utilization▪ Average number of customers in line▪ Average number of customers…

Answer 1

Question

Chapter B, Problem 5P

A

Summary Introduction

To determine: The number of dentists required

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

B

Summary Introduction

To determine: Change in operating characteristics after a fourth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

C

Summary Introduction

To determine: Change in operating characteristics after a fifth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

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Moore, Aiken, and Payne is a critical care dental clinic serving the emergency needs of the general public on a first-come, first-served basis. The clinic has five dental chairs, three of which are currently staffed by a dentist. Patients in distress arrive at the rate of five per hour, according to a Poisson distribution, and do not balk or renege. The average time required for an emergency treatment is 30 minutes, according to an exponential distribution. Use POM for Windows or OM Explorer to answerthe following questions:a. If the clinic manager would like to ensure that patients do not spend more than 15 minutes on average waiting to see the dentist, are three dentists on staff adequate? If not, how many more dentists are required? b. From the current state of three dentists on staff, what is the change in each of the following operating characteristics when a fourth dentist is placed on staff:▪ Average utilization▪ Average number of customers in line▪ Average number of customers…

Describe the implications for customer service and serverskills when using a single-line, multiserver, single-phase waitingline system.

What are the most common measures of system performance in a queuing analysis?

Answer 2

Question

Chapter B, Problem 5P

A

Summary Introduction

To determine: The number of dentists required

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

B

Summary Introduction

To determine: Change in operating characteristics after a fourth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

C

Summary Introduction

To determine: Change in operating characteristics after a fifth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

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Answer 3

Question

Chapter B, Problem 5P

A

Summary Introduction

To determine: The number of dentists required

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

B

Summary Introduction

To determine: Change in operating characteristics after a fourth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

C

Summary Introduction

To determine: Change in operating characteristics after a fifth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

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Answer 4

Question

Chapter B, Problem 5P

A

Summary Introduction

To determine: The number of dentists required

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

B

Summary Introduction

To determine: Change in operating characteristics after a fourth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

C

Summary Introduction

To determine: Change in operating characteristics after a fifth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

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Answer 5

Chapter B, Problem 5P

A

Summary Introduction

To determine: The number of dentists required

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

B

Summary Introduction

To determine: Change in operating characteristics after a fourth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

C

Summary Introduction

To determine: Change in operating characteristics after a fifth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

Answer 6

Chapter B, Problem 5P

A

Summary Introduction

To determine: The number of dentists required

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

Answer 7

Chapter B, Problem 5P

A

Summary Introduction

To determine: The number of dentists required

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

Answer 8

B

Summary Introduction

To determine: Change in operating characteristics after a fourth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

Answer 9

B

Summary Introduction

To determine: Change in operating characteristics after a fourth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

Answer 10

C

Summary Introduction

To determine: Change in operating characteristics after a fifth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

Answer 11

C

Summary Introduction

To determine: Change in operating characteristics after a fifth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

Answer 12

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Ch. B - Prob. 1P Ch. B - Prob. 2P Ch. B - Prob. 3P Ch. B - Prob. 4P Ch. B - Prob. 5P Ch. B - Prob. 6P Ch. B - Prob. 7P Ch. B - Prob. 8P Ch. B - Prob. 9P Ch. B - Prob. 10P

The number of dentists required Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

Solution Summary: The author explains that utilization rate is average the time spent by a person in productivity activity.

Concept explainers

To determine: The number of dentists required

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

To determine: Change in operating characteristics after a fourth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

To determine: Change in operating characteristics after a fifth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

Chapter B Solutions

The number of dentists required Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

Solution Summary: The author explains that utilization rate is average the time spent by a person in productivity activity.

Concept explainers

To determine: The number of dentists required Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

To determine: Change in operating characteristics after a fourth dentist is placed Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

To determine: Change in operating characteristics after a fifth dentist is placed Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

Chapter B Solutions

To determine: The number of dentists required

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

To determine: Change in operating characteristics after a fourth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.

To determine: Change in operating characteristics after a fifth dentist is placed

Introduction: Utilization rate is average the time spend by a person in productivity activity. It is calculated as percentage.