The idea of being a good customer and the reason a buying firm want to be perceived as a good customer by the supplier. Case summary: Person SD and Person DM are the procurement managers at Company AI. They sat with each other and were reviewing the poor performance report from a key supplier Company FT. The report was directed towards the deteriorating quality of Company FT on the quality of material and on-time delivery. Material quality and on-time delivery: The quality of the materials plays an important role in the success of an organization. The quality of the materials plays a vital role in product quality. The on-time delivery of products is the delivery of products at the right time which makes it important for an organization to be competitive.

BuyFind

Purchasing and Supply Chain Manage...

6th Edition
Robert M. Monczka + 3 others
Publisher: Cengage Learning
ISBN: 9781285869681
BuyFind

Purchasing and Supply Chain Manage...

6th Edition
Robert M. Monczka + 3 others
Publisher: Cengage Learning
ISBN: 9781285869681

Solutions

Chapter C, Problem 1.5A
Summary Introduction

To explain: The idea of being a good customer and the reason a buying firm want to be perceived as a good customer by the supplier.

Case summary:

Person SD and Person DM are the procurement managers at Company AI. They sat with each other and were reviewing the poor performance report from a key supplier Company FT. The report was directed towards the deteriorating quality of Company FT on the quality of material and on-time delivery.

Material quality and on-time delivery:

The quality of the materials plays an important role in the success of an organization. The quality of the materials plays a vital role in product quality. The on-time delivery of products is the delivery of products at the right time which makes it important for an organization to be competitive.

Expert Solution

Want to see the full answer?

Check out a sample textbook solution.

Want to see this answer and more?

Experts are waiting 24/7 to provide step-by-step solutions in as fast as 30 minutes!*

*Response times may vary by subject and question complexity. Median response time is 34 minutes for paid subscribers and may be longer for promotional offers.