Question
Chapter C, Problem 3.10A
Summary Introduction

To explain: The importance of focusing on the process that produces the product rather than the product itself and what did Company ID rely on.

Case summary:

Person BE is a quality engineer at Company ID. The commodity team has been assigned the responsibility of evaluation, negotiating, and selecting suppliers to be used in the company. The suppliers have a major impact on product quality. Person BE received a call regarding a manufacturing problem repeating continuously at a plant. Person BE was focused on identifying the process responsible for the defective component.

Managing supplier quality:

The management of supplier quality is an important aspect of any type of business that relies on the suppliers for the provision of goods and services. The activities involved are the management, monitoring, and response to changes in the ability of the supplier to satisfy the needs of the customers with the agreed upon quality.

Expert Solution & Answer
Blurred answer
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
6th Edition
ISBN: 9781285869681
Author: Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher: Cengage Learning
Not helpful? See similar books
marketing sidebar icon
Want to see this answer and more?
Experts are waiting 24/7 to provide step-by-step solutions in as fast as 30 minutes!*
*Response times may vary by subject and question complexity. Median response time is 34 minutes for paid subscribers and may be longer for promotional offers.