MKG360_Marketing Communications Discussion Week 2

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Grantham University *

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Business

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May 4, 2024

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MKG360 MARKETING COMMUNICATIONS DISCUSSION POST / REPLIES WEEK 2 Segmentation Strategy Context: Segmentation is a marketing method used to better understand customers. It ranges from demographics, geodemographics, psychographics and behaviorgraphics. Inquiry: Based on your personal background, how would you segment you and your family members? Follow-up: Be sure to analyze using all four segmentation methods (demographics, geodemographic, psychographics and behaviorgraphics). A. Based on your personal background, how would you segment you and your family members? I chose to segment based on gender, location (region), lifestyle (working/retired), and video game (knowledge/capability). Segmentation Jeff Charlene Joan Sharon Doug Kaylynn Jacob Gender (Demographic) M F F F M F M Location (Geographic) Southeaster n US Southeaster n US Southeaste rn US Northwest US Northwest US Southwest US Southeastern US Lifestyle (Psychographic) Working Class Working Class Retired Retired Retired Working Class Working Class Video Games (Behavioral) Expert Non-User Non-User Non-User Non-User Expert Expert
Be sure to analyze using all four segmentation methods (demographics, geodemographic, psychographics and behaviorgraphics). Segmentation Strategy should be based on backgrounds of the people to be included in the segmentation. Considerations should be inclusive of demographics could include age, income, education, gender and others. Geographic would be about their location and that could be generalized or specific based on the needs of the data collection. Psychographics would try to determine some point of reference or importance about lifestyle, positivity, negativity, working, retired and others. Behavioral would try to pinpoint possible habits in purchasing items, product importance in the household, brand recognition, brand trust, and others. Reply: 1. NONE B. Segmenting yourself and your family based on demographics, geodemographics, psychographics, and behaviorgraphics could provide valuable insights into your family's preferences and behaviors: Demographics: I am 39 years old, Caucasian, married, and have a large family. This places me in the middle-aged demographic, married with a large family. Geodemographics: We reside in a quiet subdivision in Arkansas, which is a suburban area with access to good schools and parks. Our neighborhood is predominantly comprised of families. Psychographics: Segmenting based on lifestyle and values could reveal insights into your family's interests and preferences. My family is actively involved in volunteering at a dog rescue, fostering animals and participating in fundraising events. While we have a few sets of friends, we mostly enjoy spending time at home. Behaviorgraphics: Understanding your family's purchasing behavior, brand loyalty, and media consumption habits could help tailor marketing strategies. Due to my husband's allergies, we prefer family-friendly products. We also strive to purchase American-made products, although the convenience of Amazon often makes this challenging. These segmentation approaches could help marketers understand the unique needs and preferences of your family, allowing them to tailor products, services, and messaging to better meet your expectations.
Reply: 1. I really enjoyed your discussion post about your internal segmentation and your family based on demographics, geodemographics, psychographics, and behaviorgraphics. After all, this is the first step in implementing a marketing campaign. Collection of psychographic data using research methods and analyzing the data received and then categorizing customers. In-depth segmentation is a key to well-targeted campaigns that require customer involvement. This will help a company visualize the typical consumer and better understand their motivations. Creating brand specific content and clear messaging will make a connection/value to motivate customers to make a purchase. This is a living data set and needs ongoing attention to keep the data relevant and current for the product needs. 2. Great job breaking down each segment and why they are important, along with providing examples of each within your family. It is so interesting to see how people answered this discussion this week. I have read two responses so far and they are both outlined and completed very differently, as is the way I responded. All good and thorough but different! I love that you foster dogs and volunteer at a dog rescue! I am a huge dog lover with my own little rescue dog as well. Thank you for doing that! 3. Your segmentation of demographics, geodemographics, psychographics, and behaviorgraphics offers a clear and detailed view of your family's characteristics and preferences, which would indeed be invaluable for marketers aiming to tailor their offerings more effectively. Each of these segments provides a different lens through which to understand consumer behavior, with the potential to unveil nuances that might not be apparent when considering each segment in isolation. You've mentioned your family's active involvement in volunteering at a dog rescue and a preference for American- made products tempered by the convenience of online shopping through platforms like Amazon. These aspects suggest a complex interplay between values, lifestyle choices, and the practicalities of daily life. Given this, how do you reconcile the tension between your preference for American-made products and the convenience of Amazon, which may not always align with this preference? Furthermore, regarding media
consumption, are there specific channels (such as social media platforms, TV channels, or websites) through which you feel more receptive to marketing messages, especially those that align with your family's values and lifestyle? This could offer deeper insights into how effectively tailored messaging might reach you and resonate with your preferences. 4. Your segmentation analysis is quite comprehensive and an enjoable read. Let's break it down: 1. Demographics: This is the study of quantifiable characteristics of a given population. In your case, you're a 39-year-old Caucasian, married, and have a large family. This information can be used to predict certain buying behaviors and preferences. 2. Geodemographics: This refers to the study of population characteristics including income, profession, and education level within a specific geographical area. You live in a suburban area in Arkansas, which is predominantly comprised of families. This could indicate a preference for family-oriented products and services. 3. Psychographics: This involves the study of personality, values, attitudes, interests, and lifestyles. Your family's active involvement in volunteering at a dog rescue and preference for spending time at home could indicate a preference for products and services that align with these values and lifestyle. 4. Behaviorgraphics: This involves understanding consumer behavior towards purchasing, brand loyalty, and media consumption. Your family's preference for family-friendly and American-made products, despite the convenience of Amazon, could indicate a strong brand loyalty and a specific purchasing behavior. By understanding these four aspects, marketers can tailor their strategies to meet the unique needs and preferences of your family. They can develop products, services, and messaging that resonate with your family's demographic, geographic location, psychographic profile, and behaviorgraphic tendencies. C. Demographics As an African American family rooted in a rich military heritage, we embody a blend of discipline, resilience, and unity. Our family consists of two devoted parents and a vibrant brood of seven children, marking us as a significant and dynamic household unit. The foundation of our family's intellectual and economic stability is firmly anchored in education and service: both parents, now enjoying retirement from distinguished military careers, hold college degrees—a testament to our commitment to academic excellence and lifelong learning. This legacy of education also extends to our children, with three of our young adults having completed their college education, embodying the values of hard work and perseverance we hold dear. Meanwhile, two of our younger members are navigating
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