MBA 687 Module 2 Memo
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Module 2.2 Memo Southern New Hampshire University Leading Organizational Change Professor Palombo
December 15, 2023
Use of Stakeholder Analysis A stakeholder analysis lets management understand the possible impact of organizational change and how stakeholders will react. It helps with decision making and understanding the risks and benefits of the change that is going to happen. Stakeholder analysis also allows managers to identify conflicts that may come up and have plans in place on how to address and best manage them. It is a great tool to understand the perspective, how they feel, and how they will help contribute to the change management process (Inteligencia, 2020). Identifying the stakeholders of the organization and what each is motivated by is crucial in organizational management. The different stakeholders influence the change initiative. Depending on how important the stakeholder varies how either negative or positive their influence will be on the change. The stakeholders can encourage the change by providing resources that are required in the change management process. Resources can be anything between knowledge and skills, that will assist the organization in creating effective plans. Benefits of Stakeholder Analysis There are many benefits to conducting a stakeholder analysis. One is communication through the right channels at the right time. It is important to keep communication flowing and have a back-and-forth dialogue to keep all stakeholders interested in the success of the project (Martins, 2023). Another benefit of the analysis is identifying the possible roadblocks of interest among key stakeholders. The ability to know the resistance to change in advance allows management to develop strategies to gain the acceptance of stakeholders and get their buy in on the change process. A third benefit identifying the level of the stakeholders. Knowing how much influence, interest, and importance each has that can potentially change the direction of the
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Related Questions
.
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You are a Consultant specialising in Organisational Change. Sabrina a newly recruited member of the Executive Management Team for the IHG has specifically employed you to research, critically evaluate and make recommendations in a report to her on organisational change as it relates to the hotel. This will include amongst other things; type of change, triggers and drivers of change, how culture impacts organisational change, likely resistance to change and leadership role. You will also need to detail a set of recommendations at the end of your report.
the extent to which managerial solutions to the business issues raised are well argued
the use of appropriate sources of information (e.g. reputable business journals, research reports and academic journals)
the degree to which the information put forward in the report is synthesised, critically evaluated, and analysed
the degree to which appropriate conclusions are derived from a critical evaluation of the main issues raised in…
arrow_forward
Following mini-case scenarios involve ethical dilemmas associated with projectmanagement. How would you respond to each situation, and why?
Jack NietzcheYou returned from a project staffing meeting in which future project assignments were finalized. Despiteyour best efforts, you were unable to persuade the director of project management to promote one ofyour best assistants, Jack Nietzche, to a project manager position. You feel a bit guilty because youdangled the prospect of this promotion to motivate Jack. Jack responded by putting in extra hours toensure that his segments of the project were completed on time. You wonder how Jack will react to thisdisappointment. More importantly, you wonder how his reaction might affect your project. You have fivedays remaining to meet a critical deadline for a very important customer. While it won’t be easy, youbelieved you would be able to complete the project on time. Now you’re not so sure. Jack is half- waythrough completing the documentation…
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Identify and explain 3 change management strategies that could be used to maximize any of the forces for the change, and/or minimize any of the forces against the change.
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11:57
by four alternatives (A, B, C, & D) out of which only
one is correct. Choose the letter corresponding to
your choice. (Score: 56 Marks).
Mazen works at XYZ company and has
spent all day interviewing candidates
for the new store opening in Dubai. By
the end of the day, he faces a problem
while deciding which candidate to
choose.All candidates have no previous
experience. Yet, they all have a
motivated personality, which makes it
very difficult to predict how will they
perform on the job. Mazen admits that
this is a unique problem as he has
never faced such a situation before,
and he should base his decision on
specific criteria related to the
candidates' personality only. This
situation best describes:
Programmed decisions
Non-programmed decisions
Structured problems
Technological competency
The external environment of
arrow_forward
Change management is a critical aspect of organizational management that deals with the process of transitioning individuals, teams, and entire organizations from a current state to a desired future state. Whether implementing new technologies, restructuring operations, or adapting to market shifts, effective change management is essential for minimizing disruptions and maximizing successful outcomes. Key components of change management include clear communication, stakeholder engagement, leadership support, and a structured approach to planning and implementation. Additionally, fostering a culture of resilience, agility, and continuous learning is vital for navigating complex and unpredictable changes effectively. By prioritizing change management practices, organizations can increase their capacity to innovate, adapt, and thrive in today's dynamic business environment. How can leaders cultivate a change-ready culture within their organizations to facilitate successful change…
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DONUT DAY AT THE OFFICE
Part 5
Derek: We need someone we can trust who can divide up the donuts. One set of rules and what we've done in the past can't always be applied here. If we had an impartial judge or two in the mix, someone who doesn't like donuts perhaps, they could take into account all of the changing factors impacting our donut sphere and make up rules that will bring glazed-happiness to all who they think need it.
End Part 5
Legal realism school of thought.
Irrational forces perspective.
Sociological school of thought.
Critical legal studies school of thought.
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L
Make a conversation on how to respond effectively and appropriately to each scenario.
Scenarios
1) A guest calls and asks to speak to a manager. She wants to complain. She is a strict vegetarian.
She crdered the vegetable lasagna from room service, but when she took a bite of it, there was
meat in it. She tells you that when she made the crder, she had asked room service if there was any
meat in the lasagna, and they told her no.
2) A guest calls you at the front desk. She is very annoyed. She tells you that she has been sick and
can't have the air conditioning on. She always turns it off. but the room attendant turns it back on
when she cleans the room. The guest says that she left a note for the room attendant asking her to
leave the air condition off, but when the guest got back to her room tonight, the air conditioning
was on again.
3) A guest calls the front desk to complain. He tells you that he called yesterday to ask for a room
change because his cable wasn't working. He was…
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Please answer for the attached question. Thanks
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SECTION A
Read the case study below and answer ALL the questions in this section.
Managing Change at Global Green Books Publishing
Global Green Books Publishing is producing customized eBooks for a local college.
It has just received a large order for a new eBookon Strategic Human Resource
Management in a Global Context from a senior professor in the business
school. This distinguished faculty member is dissatisfied with the current textbooks
and wants a customized eBook for use with her on-campus courses, graduate
seminars, and her executive education courses. This is the most complex
eBook that Global Green Books has undertaken.
Because this project is so important to the professor and will be used in so many
different settings with different schedules, the professor made sure that she had her
complete eBook request in early to allow sufficient time for production. She had
selected a broad set of the best papers and had written an introduction and
background, along with discussion…
arrow_forward
In this assignment you will critique Beer’s (2021) proposed normative and actionable theory of planned organizational change. Based on over 50 years’ experience in OD, he contends that five principles are essential for successful organization transformation. While supporting systematic change efforts, the author offers a strong argument in relation to problem diagnosis and presents strategies that lead to long-term sustainable change. Examine the article from a critical thinking viewpoint to evaluate how you may incorporate one or more principles identified in the proposed theory into your final project proposal. The following questions should guide your critique:
4. From your experience with executing planned change, what gaps could be identified in Beer’s (2021) proposal?
5. Of the six killer barriers to change, three or more barriers are directly or indirectly related to leadership. Since leadership plays a pivotal role in organizational change, why are the barriers…
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How best should a manager/leader best communicate the companies actions as a result of theCOVID 19 event? Please provide detail and potential protocals a manager/leader could follow in order to best suit a companies interest.
arrow_forward
Outline a background of the case below. (Please note that this is not an essay question.)
In June 2011, Steve Katsaros, founder and CEO of Nokero, was contemplating how to build on his company's accomplishments during the last 12 months. Nokero, a marketer of solar bulbs, has emerged as a successful born-global social enterprise.
Opportunities in the Social Enterprise Sector
As previously mentioned, Nokero, has been engaged in partnership programs with various social enterprises, such as Project CURE and American Green. Social enterprises have actively sought out Nokero for possible partnerships.
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make a Script for each of this scenario.
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Change management is an essential aspect of organizational leadership, especially in today's fast-paced and dynamic business landscape. It involves planning, implementing, and managing changes within an organization in a systematic and controlled manner to ensure successful outcomes Effective change management requires clear communication of the reasons for change, as well as the benefits and potential challenges associated with it Additionally, managers must engage stakeholders at all levels of the organization, soliciting their input and addressing their concerns to gain buy-in and support for the proposed changes. Furthermore, a well-defined change management plan should include strategies for training and development to equip employees with the skills and knowledge necessary to adapt to new processes or systems Moreover, managers must anticipate resistance to change and proactively address it through empathy, transparency, and active involvement in the change process. By…
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Refine each issues through theories and approaches you could suggest or develop beneficial to the accomplishment of organizational goals.
Issues:
1. Change in Government Policies
2. Develop others
3. Handling Disagreement
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Effective management is crucial for the success of any organization, as it involves coordinating resources, people, and processes to achieve specific goals efficiently and effectively Managers are tasked with various responsibilities, including planning, organizing, leading, and controlling They must possess strong communication skills, decision-making abilities, and leadership qualities to motivate and guide their teams toward desired outcomes. Additionally, effective managers must adapt to changing environments, anticipato challenges, and implement strategies to address them proactively
Question: How does effective communication contribute to the success of management within an organization?
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Decision-related conflict frequently revolves around an ethical conundrum of some kind. The best way to handle ethical dilemmas, according to Carter McNamara, is to prevent them from occurring in the first place. That is why actions like creating codes of ethics and conduct are so crucial. Employees become more ethically aware as a result of their development, which also lowers the likelihood that unethical behaviour will ever take place.
What might have gone wrong if an organization did this and used a good DM strategy but still experienced issues with lingering conflict?What are the leaders of the company lacking?
How could something that they are "not getting right" (or not getting at all!) be successfully challenged and corrected?
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The Scenario
Joseph and Krystal are part of your social group. They joined Missile’s Financial Services together as middle managers. Each one, reports to a different senior manager. These senior managers report to the Managing Director. Once a month after payday, Joseph, Krystal and other members of the social group all try to have lunch together.
Joseph is very distressed. ‘I’ve had an awful week and this morning was the worst!’ He recounts what happen between himself and Nicholas, his manager.
‘Nicholas and I were to meet with a new supplier to finalize a contract. I have been dealing with the supplier all this time, over two and a half months and we just needed to finalize the costing. We had reached an agreement about the cost that both of us were comfortable with. For the past two weeks, I have been trying to get Nicholas to look at the contract and agree the figures etc. We really need this guy’s company. They are fast and have a great reputation for products and
services.…
arrow_forward
The Scenario
Joseph and Krystal are part of your social group. They joined Missile's Financial Services together as middle managers. Each one, reports to a different senior manager. These senior managers report to the Managing Director. Once a month after payday, Joseph, Krystal and other members of the social group all try to have lunch together.
Joseph is very distressed. 'I've had an awful week and this morning was the worst!' He recounts what happen between himself and Nicholas, his manager.
'Nicholas and I were to meet with a new supplier to finalize a contract. I have been dealing with the supplier all this time, over two and a half months and we just needed to finalize the costing. We had reached an agreement about the cost that both of us were comfortable with. For the past two weeks, I have been trying to get Nicholas to look at the contract and agree the figuresetc. We really need this guy's company. They are fast and have a great reputation for products and
services.…
arrow_forward
The Scenario
Joseph and Krystal are part of your social group. They joined Missile's Financial Services together as middle managers. Each one, reports to a different senior manager. These senior managers report to the Managing Director. Once a month after payday, Joseph, Krystal and other members of the social group all try to have lunch together.
Joseph is very distressed. 'I've had an awful week and this morning was the worst!' He recounts what happen between himself and Nicholas, his manager.
'Nicholas and I were to meet with a new supplier to finalize a contract. I have been dealing with the supplier all this time, over two and a half months and we just needed to finalize the costing. We had reached an agreement about the cost that both of us were comfortable with. For the past two weeks, I have been trying to get Nicholas to look at the contract and agree the figuresetc. We really need this guy's company. They are fast and have a great reputation for products and
services.…
arrow_forward
The Scenario
Joseph and Krystal are part of your social group. They joined Missile's Financial Services together as middle managers. Each one, reports to a different senior manager. These senior managers report to the Managing Director. Once a month after payday, Joseph, Krystal and other members of the social group all try to have lunch together.
Joseph is very distressed. 'I've had an awful week and this morning was the worst!' He recounts what happen between himself and Nicholas, his manager.
'Nicholas and I were to meet with a new supplier to finalize a contract. I have been dealing with the supplier all this time, over two and a half months and we just needed to finalize the costing. We had reached an agreement about the cost that both of us were comfortable with. For the past two weeks, I have been trying to get Nicholas to look at the contract and agree the figuresetc. We really need this guy's company. They are fast and have a great reputation for products and
services.…
arrow_forward
Organizational Behavior.
1- What are the primitive roots of stress mechanism? How does its archaic roots effect the modern organizational behavior? How does it effect physical and mental health? How does it effect the decision making abilities at individual and organizational level? Examine and explain the concepts and give your personal examples
2-How does organizational behavior field define reality? How does it effect our approaches to organizational behavior problems? Examine and explain the concepts and give your personal examples.
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Organizational changes, revolutionary or evolutionary and levels, vary in different organizations. While some similarities are present, the culture, and leadership of an organization can impact the readiness for change. Katombe (2018) explored several change models as a "one size fits all approach" does not work (p.48). To understand the depth and variety of change, Burke (2018) provides a comprehensive summary of levels of organizational change in Table 6.1 to highlight how and when each change would be initiated and a probable cause of resistance. (p. 135-138). Of course, resistance to change must be considered as it is often a barrier that hinders success. Therefore, examining for readiness to change might be the most important factor in initiating and implementing a change endeavor. Alolabi, Ayupp, and Dwaikat (2021) believe that connecting stakeholders with a shared belief in the necessity of change is critical and could increase buy-in. Based on the readings and your research…
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The responsibilities for managing change are often distributed across an organization. Therefore, assessing the knowledge, skills, and abilities (KSAs) of those tasked with driving change forward is imperative. The Change Management Institute identified 12 competencies for effective change managers to demonstrate.
Why should organizations assess the competencies of individuals responsible for driving change initiatives? Explain.
What KSAs do you possess related to the 12 competencies? Why are these important?
Are there any change management competencies identified by the Change Management Institute that you currently do not possess but believe would be valuable to develop? Explain.
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Kindly answer these thank yoouuuu!!!
Perform the following:1. Formulate a conflict management program for your organization. Include the following:a. Objectivesb. Strategiesc. Organizationd. Procedure
2. Organize a quality circle in your department or institution. Include the following:a. Problemsb. Specific problemsc. Generation of Alternativesd. Involvement of participantse. Organizationf. Procedures
3. Plan for the retirement of older employees of your organization.a. Objectivesb. Strategiesc. Activities
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Please Original work
Learn as much as you can about the Afghanistan business practices, culture, language, and privacy laws in your Based on your research and taking into consideration the industry you have chosen, develop a set of guidelines for developing a DSS that will be sensitive to the needs of the decision makers.
Please cite three scholarly articles (intext cite as well)
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answer quickly as soon as possible
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In organizational culture, what does means-end orientation refer to?
1)The degree to which the organization monitors and responds to changes in the external environment
2) The degree to which rules, policies, and direct supervision are used to oversee and control employee behavior
3)The degree to which management focuses on outcomes rather than on techniques and processes used to achieve results
4) The degree to which employees are encouraged to be aggressive, innovative, and risk-seeking
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SEE MORE QUESTIONS
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- .arrow_forwardYou are a Consultant specialising in Organisational Change. Sabrina a newly recruited member of the Executive Management Team for the IHG has specifically employed you to research, critically evaluate and make recommendations in a report to her on organisational change as it relates to the hotel. This will include amongst other things; type of change, triggers and drivers of change, how culture impacts organisational change, likely resistance to change and leadership role. You will also need to detail a set of recommendations at the end of your report. the extent to which managerial solutions to the business issues raised are well argued the use of appropriate sources of information (e.g. reputable business journals, research reports and academic journals) the degree to which the information put forward in the report is synthesised, critically evaluated, and analysed the degree to which appropriate conclusions are derived from a critical evaluation of the main issues raised in…arrow_forwardFollowing mini-case scenarios involve ethical dilemmas associated with projectmanagement. How would you respond to each situation, and why? Jack NietzcheYou returned from a project staffing meeting in which future project assignments were finalized. Despiteyour best efforts, you were unable to persuade the director of project management to promote one ofyour best assistants, Jack Nietzche, to a project manager position. You feel a bit guilty because youdangled the prospect of this promotion to motivate Jack. Jack responded by putting in extra hours toensure that his segments of the project were completed on time. You wonder how Jack will react to thisdisappointment. More importantly, you wonder how his reaction might affect your project. You have fivedays remaining to meet a critical deadline for a very important customer. While it won’t be easy, youbelieved you would be able to complete the project on time. Now you’re not so sure. Jack is half- waythrough completing the documentation…arrow_forward
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- DONUT DAY AT THE OFFICE Part 5 Derek: We need someone we can trust who can divide up the donuts. One set of rules and what we've done in the past can't always be applied here. If we had an impartial judge or two in the mix, someone who doesn't like donuts perhaps, they could take into account all of the changing factors impacting our donut sphere and make up rules that will bring glazed-happiness to all who they think need it. End Part 5 Legal realism school of thought. Irrational forces perspective. Sociological school of thought. Critical legal studies school of thought.arrow_forwardL Make a conversation on how to respond effectively and appropriately to each scenario. Scenarios 1) A guest calls and asks to speak to a manager. She wants to complain. She is a strict vegetarian. She crdered the vegetable lasagna from room service, but when she took a bite of it, there was meat in it. She tells you that when she made the crder, she had asked room service if there was any meat in the lasagna, and they told her no. 2) A guest calls you at the front desk. She is very annoyed. She tells you that she has been sick and can't have the air conditioning on. She always turns it off. but the room attendant turns it back on when she cleans the room. The guest says that she left a note for the room attendant asking her to leave the air condition off, but when the guest got back to her room tonight, the air conditioning was on again. 3) A guest calls the front desk to complain. He tells you that he called yesterday to ask for a room change because his cable wasn't working. He was…arrow_forwardPlease answer for the attached question. Thanksarrow_forward
- SECTION A Read the case study below and answer ALL the questions in this section. Managing Change at Global Green Books Publishing Global Green Books Publishing is producing customized eBooks for a local college. It has just received a large order for a new eBookon Strategic Human Resource Management in a Global Context from a senior professor in the business school. This distinguished faculty member is dissatisfied with the current textbooks and wants a customized eBook for use with her on-campus courses, graduate seminars, and her executive education courses. This is the most complex eBook that Global Green Books has undertaken. Because this project is so important to the professor and will be used in so many different settings with different schedules, the professor made sure that she had her complete eBook request in early to allow sufficient time for production. She had selected a broad set of the best papers and had written an introduction and background, along with discussion…arrow_forwardIn this assignment you will critique Beer’s (2021) proposed normative and actionable theory of planned organizational change. Based on over 50 years’ experience in OD, he contends that five principles are essential for successful organization transformation. While supporting systematic change efforts, the author offers a strong argument in relation to problem diagnosis and presents strategies that lead to long-term sustainable change. Examine the article from a critical thinking viewpoint to evaluate how you may incorporate one or more principles identified in the proposed theory into your final project proposal. The following questions should guide your critique: 4. From your experience with executing planned change, what gaps could be identified in Beer’s (2021) proposal? 5. Of the six killer barriers to change, three or more barriers are directly or indirectly related to leadership. Since leadership plays a pivotal role in organizational change, why are the barriers…arrow_forwardHow best should a manager/leader best communicate the companies actions as a result of theCOVID 19 event? Please provide detail and potential protocals a manager/leader could follow in order to best suit a companies interest.arrow_forward
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Recommended textbooks for you
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