abt02206 311 yosep Knowledge assignment

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The University of Adelaide *

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BSBWHS311

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Management

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Apr 3, 2024

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Assignment Name: Knowledge Course Name: Certificate III business Student Name: Yosep Monier Nababan Student ID: BPU2AK3YCH Assessor Name: Ann Grenci Date Submitted: 25/02/2023 Student Declaration I agree to undertake assessment in the knowledge that information gathered will only be used for assessment purpose and can only be accessed by the AIBT I declare that:  The material I have submitted is my own work.  I have kept a copy of all relevant notes and reference material that I used in the production of my work.  I have given references for all sources of information that are not my own, including the words, ideas, and images of others. Student Signature: Yosep Date: 25/02/2023 Topic 1

Question 1.1 1.1.a What are some of the workplace problems with which teams could be faced? Teams may encounter a variety of issues at work, but some of the most frequent ones are as follows: - Poor communication can result in misinterpretations, a lack of trust, and disputes among team members. - Lack of Trust: When there is a lack of trust among team members, cooperation and communication can suffer. - Ineffective Leadership: Ineffective leadership can cause team members to lack motivation, communicate poorly, and lack direction. - Workload Imbalance: Team members may become resentful and frustrated as a result of uneven workload distribution. Burnout decreased productivity, and a high staff turnover rate may result from this. Example: - poor communication can lead to confusion and errors in decision-making and task execution. This may also lead to poor teamwork and collaboration because it may decrease the productivity of the work and lead to conflict - Workload Imbalance can lead to burnout in the teams, leading to high levels of stress and pressure. This also could decrease teamwork effectiveness. Source: Problems that Occur in a Team (chron.com) 1.1.b What things impact on the type of problems that can be resolved by teams? The kinds of issues that teams can solve can be influenced by a number of factors, including: 1. Skills and Experience: The types of problems that can be solved can also be influenced by the team members' skills and experience. While teams with less experience may be better suited to simpler problems, teams with a wide range of skills and experience can solve complex and technical problems. 2. Resources: The kinds of issues that can be solved depending on the availability of resources like time, money, and technology. While teams with more resources can take on more complex problems, teams with fewer resources might be better suited to simpler problems that can be solved with the resources they already have. 3. Leadership: Leadership: The kinds of issues that teams can solve depend on the team leader's leadership style. A more authoritarian leader may be better suited to solving simpler problems, while one who promotes cooperation, communication, and open discussion may be better at solving more complicated ones. Example:

1. Skills and Experience: A team of web developers might be able to resolve technical problems related to website design and development but may struggle with solving Human resources-related issues. 2. Resources: A team with a limited budget and technology might struggle to solve complex technical problems, but could be well-suited to solving simple organizational problems that can be solved with the resources they already have. 3. Leadership: A team led by a leader who emphasizes open communication and collaboration might be better equipped to solve complex problems that require input and ideas from multiple team members, while a team led by a more directive leader might be better suited to solving simpler, straightforward problems. Source: 15 Teamwork Challenges and How To Overcome Them | Indeed.com Question 1.2 1.2.a What boundaries might come under consideration when generating ideas and responses to issues? When generating ideas and responses to issues, several boundaries may come under consideration, including: 1. Limited knowledge or experience: A lack of knowledge or experience in a particular area can limit the ability to generate ideas and responses to issues. 2. Time constraints: When individuals are working under tight time constraints, they may not have the time to fully consider all options and generate ideas. 3. Fear of failure or criticism: The fear of failure or criticism can make individuals hesitant to share their ideas and limit the generation of new and innovative solutions. Example: 1. Limited knowledge or experience: For example, a team member who is unfamiliar with a particular technology may struggle to generate ideas for how to use it to solve a problem. 2. Time constraints: For example, a team working on a tight deadline to complete a project may not have the time to fully consider all options and generate ideas, leading to a more limited range of solutions. 3. Fear of failure or criticism: For example, a team member who is afraid of being criticized for their ideas may be hesitant to share their thoughts, limiting the generation of new and innovative solutions.

Sources: Five common barriers to creative problem solving, and ways to overcome them. (linkedin.com) , Barriers to Problem Solving - Harappa Education . 1.2.b Give an example of the organizational and legislative frameworks that might apply in your workplace and explain why it is necessary to identify them in the context of problem-solving? Here is an example of the organizational and legislative frameworks that might apply in a workplace and why it is necessary to identify them in the context of problem-solving: 1. Health and Safety policies: Workplaces also have policies related to health and safety to ensure the well-being of employees and customers. When solving problems, it is important to consider these policies to ensure that proposed solutions do not compromise the health and safety of others. 2. Privacy: When solving a problem, it is important to consider privacy laws and regulations to ensure that the proposed solution does not compromise the privacy of individuals or organizations. This includes ensuring that personal information is collected, stored and used in a manner that complies with privacy laws and that it is protected from unauthorized access, use, or disclosure. Source: BSBCRT311 (instructure.com) Question 1.3 What things need to be taken into consideration when developing questions that will identify key issues and challenges of a selected problem? When developing questions that will identify key issues and challenges of a selected problem, several things need to be taken into consideration: 1. The question should be specific, focused, and clearly state the purpose: "What are the main causes an of homelessness in our community and what are the key challenges in addressing this issue?" 2. It should not be too broad or too narrow and have an appropriate scope: "What specific factors contribute to homelessness in our community and what specific actions can be taken to address these factors?" 3. The question should not be too simple to answer, requiring more than a yes or no response, but also not too complicated to answer within the given timeframe and word limit: " What are the strengths and weaknesses of current homelessness services and what recommendations can be made for improvement?" 4. The research question should be based on accessible, quality research materials, and should enable analysis of an issue or problem, rather than just a description: "What

evidence-based practices have been successful in reducing homelessness in other communities and how can these be adapted and implemented in our community?" Source: Developing research questions - Library (monash.edu) Question 1.4 Why is it important to consult key stakeholders when gathering information on a selected problem? It is crucial to involve key stakeholders when collecting information regarding a selected problem for the following reasons: - Varied Views: Key stakeholders bring diverse viewpoints and experiences to the problem-solving process, which can offer valuable insights and information. - Involvement: By including key stakeholders in the information-gathering stage, they will feel a sense of responsibility and buy-in to the solution, raising their engagement and backing. - Pertinence: Key stakeholders can provide information on the underlying causes and consequences of the problem, as well as possible solutions, making sure that the gathered information is relevant and covers the crucial concerns. For example, suppose a city is trying to address the problem of traffic congestion. It is crucial to involve key stakeholders when collecting information regarding the problem for the following reasons: Varied Views: Key stakeholders such as residents, business owners, and transportation experts can bring diverse viewpoints and experiences to the problem-solving process, which can offer valuable insights and information. For example, residents might provide information on the impact of traffic congestion on their daily lives, business owners might discuss the impact on their businesses, and transportation experts might offer insights on potential solutions. Source: BSBCRT311 (instructure.com) Question 2.1 What is critical thinking, how does it assist with problem solving and how can you develop your critical thinking skills? Critical thinking abilities enable you to comprehend and tackle situations based on all accessible facts and information. Typically, utilizing critical thinking in the workplace involves analyzing and arranging facts, data, and other relevant information to identify a problem and formulate effective solutions.

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