Chapter 2 Marketing Strategy

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University of Hawaii, West Oahu *

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Marketing

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Feb 20, 2024

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PUBA 476/BUSA 476 Healthcare Marketing (online) Chapter 2 – Marketing Strategy Dr. Lisa Spencer
Oscar Healthcare It uses bright colors, funny, engaging imagery, and a tagline that everybody gets. It’s a simple message that means a lot—in this one creative, they infer: Trust – You can trust Oscar to have your best interest in mind. Since you like your phone, they put their doctors there. Convenience – Trusting your healthcare to Oscar is convenient. Since you like their phone, they made their doctors available via phone. Technological capabilities – This isn’t your grandma’s healthcare. Oscar is forward-thinking and has jumped on board with the digital healthcare revolution. Since you like your phone, Oscar made sure their doctors were available on the device you love to use. Relatability – This ad is fun, modern, and not- too-serious, just like the modern healthcare consumer. By speaking their language and using relatable imagery, Oscar nails the whole “healthcare for the next generation” thing.
Learning Objectives 1. Explain Strategic planning and identify the four process steps. 2. Describe a competitive differential advantage. 3. Define disruptive innovations as a source of new competitors. 4. Identify alternative perspectives to assist in developing organizational strategies. 5. Discuss the essential components of marketing strategy formulation.
Objective #1 Explain Strategic planning and identify the four process steps.
Strategic Planning Defined A process that describes the direction an organization will pursue within its chosen environment and guides the allocation of resources and efforts. Examples UHWO HRSA (Health Resources and Services Administration) HepFree Hawaii
Four Process Steps 1. Define the mission. 2. External assessment of threats and opportunities. 3. Internal assessment of strengths and weaknesses. 4. Establish set of priorities based on organizational objectives.
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