ch 2 mcq

.pdf

School

University of the Fraser Valley *

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Course

100

Subject

Marketing

Date

Feb 20, 2024

Type

pdf

Pages

Uploaded by harmangill123

1. The rules that help us tell the difference between right and wrong and encourage us to do the right thing are known as: A) Morals B) Ethics C) Values D) Laws Correct answer: B) Ethics 2. The rules that we use to decide what is good and what is bad are known as: A) Values B) Morals C) Ethics D) Laws Correct answer: B) Morals 3. The document that companies use that helps describe specifically how employees should respond in different situations is called a: A) Code of Conduct B) Mission Statement C) Code of Ethics D) Employee Handbook Correct answer: C) Code of Ethics 4. _________ is where there is a difficult choice to make between two or more options. A) Dilemma B) Consequence

C) Resolution D) Judgment Correct answer: A) Dilemma 5. Some ethical dilemmas facing society and businesses include: A) Discrimination B) Bribery C) Environmental pollution D) All of the above Correct answer: D) All of the above 6. The term that is used to describe the decision of an employee to inform officials or the public about a legal ethical violation is called: A) Reporting B) Transparency C) Whistleblowing D) Accountability Correct answer: C) Whistleblowing 7. An example of an issue that may be reported by a whistleblower could include: A) Misuse of company funds B) Violation of safety regulations C) Unethical behavior D) All of the above Correct answer: D) All of the above

8. _______________ is the crime that involves lying or pretending. A) Fraud B) Embezzlement C) Forgery D) Extortion Correct answer: A) Fraud 9. There are many types of frauds that take place on a regular basis. The fraud that involves high- pressure phone calls to get customers to donate to bogus charities is called: A) Telemarketing fraud B) Identity theft C) Pyramid scheme D) Money laundering Correct answer: A) Telemarketing fraud 10. A form of fraud where the person violates trust by moving funds into their account instead of the correct account is called: A) Embezzlement B) Insider trading C) Money laundering D) Tax evasion Correct answer: A) Embezzlement 11. A form of fraud where records are altered in some way to deceive other persons is known as: A) Tampering

B) Forgery C) Money laundering D) Extortion Correct answer: A) Tampering 12. The illegal practice of buying or selling shares of stock based on confidential information is known as: A) Insider trading B) Embezzlement C) Bribery D) Identity theft Correct answer: A) Insider trading 13. Businesses exhibit _______ through their values, their ethics, and the contributions that they make to their communities. A) Corporate governance B) Corporate social responsibility (CSR) C) Corporate branding D) Corporate culture Correct answer: B) Corporate social responsibility (CSR) 14. CSR companies believe that it is important to be socially responsible to: A) Shareholders B) Employees C) Customers D) All of the above

Correct answer: D) All of the above 15. If a business chooses to follow CSR principles by providing an on-site daycare facility, they are: A) Promoting work-life balance B) Enhancing employee productivity C) Demonstrating social responsibility D) All of the above Correct answer: D) All of the above 16. By practicing business ethics and engaging in corporate social responsibility, a business could: A) Build a positive reputation B) Attract and retain talented employees C) Gain customer loyalty D) All of the above Correct answer: D) All of the above 17. The process of providing important information to groups, such as shareholders, lenders, and investors, is called: A) Financial reporting B) Corporate communication C) Duty to report D) Transparency Correct answer: A) Financial reporting 18. According to the Occupational Health and Safety Act, workers have basic rights in the workplace, which include:

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