Practice test questions_Final exam
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2100H
Subject
Marketing
Date
Jan 9, 2024
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Version 1 1 Practice Questions TRUE/FALSE - Write 'T' if the statement is true and 'F' if the statement is false.
1)
Marketing communication must work to increase a customer's interest level once he or she is aware that a company or product exists. ⊚
true ⊚
false 2)
Institutional advertisements are used to inform, persuade, and remind consumers about issues related to places, politics, an industry, or a particular corporation. ⊚
true ⊚
false 3)
Sales promotions are special incentives or excitement-building programs that encourage the purchase of a product or service. ⊚
true ⊚
false 4)
Manufacturers choose retailers based on where their target customers expect to find their products. ⊚
true ⊚
false 5)
Banks are just services retailers. ⊚
true ⊚
false 6)
Intensive distribution is the best strategy for shopping products. ⊚
true ⊚
false 7)
Distribution intensity refers to the number of channel members used at each level of the supply chain. ⊚
true ⊚
false
Version 1 2 8)
Price is the only element of the marketing mix that generates revenue. ⊚
true ⊚
false 9)
Consumers are more likely to judge a product's quality based on its price when they are less knowledgeable about the product category. ⊚
true ⊚
false MULTIPLE CHOICE - Choose the one alternative that best completes the statement or answers the question.
10)
Which of the following statements is NOT correct regarding the AIDA model? A)
The most common model to move consumers step-wise through a series of mental stages is the AIDA model. B)
At each stage, the consumer makes judgments about whether to take the next step in the process. C)
Customers actually have three types of responses, so the AIDA model is also known as the "think, feel, do" model. D)
In making a purchase decision, consumers go through each of the AIDA steps to some degree. E)
In making a purchase decision, consumers always follow the AIDA in order. 11)
Which of the following occurs when consumers recognize the brand when its name is presented to them? A)
Lagged effect B)
Puffery C)
Aided recall D)
Cold call E)
Top-of-mind awareness 12)
The ultimate goal of any marketing communication is to: A)
generate desire in customers' minds. B)
drive the receiver to action. C)
create awareness about the company. D)
create awareness about a product. E)
increase customers' interest level in a product.
Version 1 3 13)
Finkrola Appliances Corp. manufactures and markets home appliances. The firm decides to market vacuum cleaners in a region where the product category for such products is absent. Before the product launch, Finkrola uses advertisements that are mainly intended to create awareness about the product and the company. Identify the type of advertising that was most likely used by Finkrola Appliances Corp. in this scenario. A)
Influential B)
Persuasive C)
Reminder D)
Convincing E)
Informative 14)
Which of the following types of advertising is used to prompt repurchases, especially for products that have gained market acceptance and are mostly in the maturity stage of their life cycle? A)
Informative B)
Persuasive C)
Influential D)
Reminder E)
Interpretive 15)
Inclusion of a product in nontraditional situations, such as in a scene in a movie or TV program. This form of advertising is known as: A)
public service B)
institutional C)
societal D)
operational E)
product placement 16)
The objective of this consumer sales promotion is to encourage trial. A)
Coupons B)
Loyalty programs C)
Premiums D)
Samples E)
Sweepstakes
Version 1 4 17)
Bakes is a leading biscuit brand. The brand is marketed by Feast Foods. The company's major target market is children younger than 15 years of age. To have consumers associate more value with its products, the company includes small plastic toys in the biscuit packages. This promotional technique is an example of a: A)
coupon. B)
deal. C)
sample. D)
contest. E)
premium. 18)
Which of the following is not a component of an IMC strategy? A)
The consumer. B)
The target market. C)
The channels or vehicles through which the message is communicated. D)
The evaluation of the results of the communication. E)
Competitive environmental scanning. 19)
Any interference that stems from competing messages, a lack of clarity in the message, or a flaw in the medium is called: A)
noise. B)
frequency. C)
decoding. D)
a communication channel. E)
a feedback loop. 20)
______ is a paid form of communication from an identifiable source, delivered through a communication channel, and designed to persuade the receiver to take some action, now or in the future. A)
Advertising B)
Direct Marketing C)
Public Relations D)
Personal Selling E)
Social Media
Version 1 5 21)
Which of the following offers groceries, meat, and produce, with offers limited sales of nonfood items and general merchandise in a self-service format? A)
Big-box food retailers B)
Conventional supermarkets C)
Hypermarkets D)
Supercentres E)
Warehouse clubs 22)
The Brick is a Canadian retail store founded in 1971. It carries a deep assortment of home furniture and appliances. The Brick is an example of a(n): A)
specialty store B)
extreme value retailer C)
off-price retailer D)
category specialist E)
hypermarket 23)
This element in the retail marketing mix is based on atmospherics-store design and display. A)
Product B)
Presentation C)
Personnel D)
Promotion E)
Process 24)
Which one of the following is NOT an element of the retailing mix? A)
Product B)
Presentation C)
Personnel D)
Promotion E)
Process 25)
The distribution system may take the form of all the following except for: A)
direct distribution. B)
indirect distribution. C)
multi-channel distribution. D)
combination of direct distribution, indirect distribution or multi-channel distribution. E)
individual distribution.
Version 1 6 26)
Fine Computers Inc. is a manufacturer of personal computers and computer parts. The company sells all its products by allowing customers to select specific products they want and place orders online. This distribution system is an example of which type of distribution? A)
Circular B)
Direct C)
Parallel D)
Multiple E)
Multichannel 27)
With _____, one or more intermediaries work with manufacturers to provide goods and services to consumers. A)
direct distribution channels B)
indirect distribution channels C)
multi-channels D)
combination channels E)
individual channels 28)
This distribution strategy is designed to get consumers to move the product into the supply chain by demanding that retailers carry it. This strategy is knowns as a _______ marketing strategy. A)
push B)
pull C)
balanced D)
uniformed E)
tactile 29)
Which of the following tools is commonly used in a push strategy? A)
Social advertising B)
Print advertising C)
Personal selling D)
TV commercials E)
Direct mail campaigns
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Related Questions
Which of the following is not
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O a. Product Promotion
O b. Production
O c. New Product
o d. Product design
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core customer value
augmented product
actual product
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Product
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Q45
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Which of the following statements is accurately reflects the empirical findings about the relationship between a salesperson’s customer orientation and value-based selling.
A salesperson’s customer orientation encourages them to adopt value-based selling practices.
A salesperson’s use of value-based selling decreases their sales performance.
A salesperson’s use of value-based selling encourages them to adopt a customer orientation.
A salesperson’s customer orientation directly increases their sales performance.
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Informative advertisements speak to the audience in a straightforward
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verbal and visual communication takes place. *
True
False
TOSHIBA
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Which one among the following is most commonly used promotion method in business to
business situation?
O a. Advertising
O b. Personal selling
Oc Sales promotion
Od. Publicity
of
stion
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_____ refers to communication by marketers that informs, persuades, and reminds potential buyers of a product in order to influence an opinion or elicit a response.
Question 31 options:
a)
Production
b)
Encoding
c)
Upselling
d)
Promotion
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Marketing process ends with customer purchase.
Select one:
a. False.
Ob. True
Clear my choice
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Which of the following is not a possible reason for the shift in company focus from Advertising to sales promotion?
a.
Declining brand loyalty
b.
Retailers have become larger and more powerful
c.
Increased consumer sensitivity to promotional deals.
d.
Increased customer liking for celebrities like footballers and movie actors
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The objective of your study is to determine what makes print advertising of men’s personal care products effective. A recording unit for content analysis would be _____.
Multiple Choice
word in the ads
themes or ideas embedded in the ads
source of the ads (magazines, newspapers)
products featured in the ads
print ads for men’s personal care products
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Advertising tries to persuade or influence consumers to do something such as buying a product or checking out a brand's website.
• True
• False
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What type of data would a firm use when deciding where an ad should be placed?
a. Media usage by the target audience
b. Test data from trial subjects.
c. Product knowledge of target customers
d. Quantitative measures of brand knowledge
e. Report data regarding campaign reach
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٧-
Continual exposure to advertising frequently influences the perceived need for the product.
Select one:
a. True.
b. False.
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Just Indicate if the sentence is True or False.
1. Price as part of the marketing mix does not require advertising.
2. Direct marketing forms part of the B2C approach where the product is promoted to consumers.
3. Advertisements are paid.
4. Brand is the result of the customers' total experience with the product or service.
5. Advertising is part of the product because it is the product that is promoted.
6. Sales is synonymous to marketing.
7. We don't use advertising in the Place component of the Marketing Mix.
8. A TV commercial promoting a company's advocacy is not advertising because it does not push any of the company's products.
9. Established brands command relatively higher price.
10. The Promotional Mix is comprised of touchpoints through which a brand communicates to its target market.
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1) ------- a consumer experiences the brand by seeing it, thinking it, the likely it, so will strongly registered in memory. Select one:
a. Brand awareness
b. Brand building c. Brand equity d. Based brand equity
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6. The informative advertising aims which one of the following? A. Communicating customer value B. Building a brand and company image C. Telling the market about a new product D. All of the above
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The company has created awareness about a new product and now needs to move potential buyers to the interest stage. The best way to do this is to:
a.
Provide readily available information about the product.
b.
Increase distribution and make the product more available.
c.
Increase the level of advertising.
d.
Reduce the price of the product.
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37)The use of short-term incentives to encourage the purchase or sale of a product or service called
Select one:
a. sales promotion
b. public relations
c. personal selling
d. direct marketing
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8-
Ms. Aisha is a loyal customer of Vaseline Care Products located in Sohar, she likes the product because of the quality and effectiveness. Ms. Aisha decides to tell her sister (Ms. Saada) about the product and convinces her to try it. Ms. Saada finally purchased the product and she liked it after using it. What sort of marketing technique’s does Aisha follow?
a.
Word of mouth
b.
Direct marketing
c.
Advertisement
d.
Word of words
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In an imperfectly competitive industry the investment in quality by a firm, prior to
competing with rivals, generates
informative advertising.
horizontal differentiation.
an endogenous sunk cost.
persuasive advertising.
none of the other answers are correct.
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