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Jan 9, 2024
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MKT2283 Week 5 Application Exercises / Staffing
1.
Create an Interviewers Grid to help you probe for traits /
attitudes; level of motivation; ability to work in teams; levels of
knowledge; selling experiences and selling skills. Establish a
minimum of two questions per area.
Area to Probe:
Questions to Ask:
Attitudes /
Personal Traits
1.
How would you describe yourself as a
worker?
2.
Have you played any sports or still do?
Motivation
1.
What goals do you have set over the next
few years? (Career, personal etc)
2.
What are you passionate about
Ability to work in
a team
environment
1.
Describe a group project you’ve worked on,
how did it go?
2.
Are you able to work well with other people
no matter the situation?
Sales & Industry
Knowledge Levels
1.
Are you comfortable making cold calls?
2.
Do you consistently meet your sales goal?
Selling
Experiences and
Selling Skills
1.
Can you give an example of a difficult sale
you closed, stressing the technique
resistance to get through resistance and
seal the deal?
2.
How do you prioritize your sales to
maximize your effectiveness?
2.
List 5 questions you shouldn’t ask in an interview and state
whether the question is illegal or creates an ethical dilemma.
Then convert the question to one that would be appropriate.
Inappropriate Question
Legal?
Revised Question
1.
Origin/Where are
you originally from?
Illegal/Unethi
cal
Ex: Have you been living in
Canada for over 5 years?
2.
Are you
married/Do you
have children?
Illegal/Unethi
cal
Can you talk about your
experience, managing
multiple things at once?
3.
Do you have any
disabilities?
Illegal/Unethi
cal
Are you able to perform
certain duties with/without
accommodations?
4.
What is your
sexual orientation?
Illegal/Unethi
cal
Can you talk about your
experience working with an
inclusive work
environment?
5.
Are you
religious/what religion?
Unethical
and can lead
to legal
issues
Can you share your
experience working with
diverse teams and
handling different
perspectives?
3.
Ethical dilemma #1:
You are a district sales manager for an
electronics company and are responsible for all recruitment and
selection decisions in your district.
The company’s national sales
manager has asked you to interview his son for a sales position
that has just opened in your district. Coincidentally, he mentions
that a regional manager position (which you deserve very much)
is about to open up.
On interviewing the national sales
manager’s son, along with several other candidates, you find
that he is not the best qualified for the position.
What do you
do? Provide your answer including your rationale.
Answer3. Rationale:
I would prioritize fairness and meritocracy.
I would recommend selecting the candidate who is the most qualified
for the sales position, regardless of any personal connections.
It is important to maintain the integrity of the recruitment process and
ensure that the best person for the job is chosen.
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Question 1
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Select one:
a. Labour Relations
b. Human Resource Management
c. Behavioural Management
d. Organizational Health & Safety Management
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Recommended textbooks for you
- Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub
Management, Loose-Leaf Version
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ISBN:9781305969308
Author:Richard L. Daft
Publisher:South-Western College Pub