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Business and Administration Level 2 Unit 4 Assessment

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Unit four: Principles of supporting change in a business environment Assessment Section 1 – Understand why change happens in a business environment 1. Explain why change happens in a business environment. You should include at least three reasons in your answer. Reasons for change in a business environment may include: internal factors, examples include; A business wants to reduce waste and costs, A business launches a new product, A business introduces 24-hour customer support, A business introduces quality management techniques. External factors. Political factors, examples include; Government (policies, regulations, grants and the government as a client or customer), International (conflict, political change, pressure groups and…show more content…
2. When a business is going through change: a) Describe the different types of support that people may need. Different types of support that people may need when a business is going through a change can consist of; Planning: This is important so that everyone in the business knows what is happening and when, Participation: It is important to let employees get involved with the changes if possible, Communication: This is important so that everyone in the business
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