Cisco Unified Communications Manager

Routers and switches will be utilized to route network signals to all areas of this large network. Telephony systems will be introduced to serve the VOIP located at each location to assist with communication needs. Wireless technologies will also be needed to assist with mobility and other devices such as printers, laptops, fax machines, etc. Lastly, a physical firewall will be enforced at each location to protect the network from internal and external intruders.

There are different types of telephone systems, the range can be from simple hand held domestic telephones to switch board telephone network systems used in business organisations. The features varies from the type of telephone systems its you are using and the different types of the hand set features they have. For example the “ Call Waiting” feature is for if you are talking on the phone and some one calls you and you can put the first caller on hold and talk to the second, and switch between the two callers. You can have "Call Forward", so that if you needed to forward the call to a different person with a different hand set you can forward this call in this way. Finally there is the "Call Answer" feature which means that if you are on the phone or not at home then the telephone system will answer your phone call and take a message and play it back for you.

The WAN will link all of the site networks together which will in turn boost the network speed and the way employees communicate. The communication aspect of the new network will incorporate a VoIP system and will be managed at one central location. “The great thing about VoIP is that it taps additional value from the already existing infrastructure without additional costs” This will provide the highest quality of phone network will saving on the cost of out phone services.

Careful, the complexity of services can occasionally make it tough to recognize what you want and what you are getting. Whichever provider you choose, the thing to remember is VoIP is the starting point in UC. Once you have got that finalized, you can introduce the use of other UC options available, like messaging, presence, video, chat, mobile and other integration tools. Remember, there is no turning back once the workforce starts using UC and is dependent on tools like chatting, screen sharing and presence indicators. For UC to live up to team’s expectations, you will probably need companies like Zyrion or SolarWinds etc. to monitor your UC components.

Customer self- service: Cisco always treat their customers as the cornerstone of their business. Cisco website was the centerpiece of this strategy as cisco.com was an credible, encyclopedic , web based resource for the information and applications. cisco.com has been the customer’s destination to get answers for their questions, to find assistance to network problems, and to receive responsive, 24/7 customer service. In addition, in order to go globally, Cisco translated its website to 17 different languages for its international customers in nearly 68 countries. A statistical proof for the success that customer self - service achieved is that over than 80% of the company

When designing a WAN, numerous factors must be considered. Organizations attempting to connect multiple factories or offices and remote personnel must take into account a number of variables that will impact overall costs and network functionality. When designing and implementing wide area networks (WANs) that integrate voice, video,

The California plant appears to have a possible upgrade from what was most likely a similar structure to the New Jersey Plant to a Nortex Digital Phone System with VoIP. This system allows the California Plant to leverage the existing network used to communicate data across the Ethernet (and ultimately across the Internet) to additionally manage voice communications. The VoIP could additionally (although not documented as such) utilize a Public Switch Telephone Network (PSTN) gateway to send digital signals (voice) allowing the company to make local calls outside of the LATA where the plants reside.

Unified Communications has progressed toward becoming fairly a popular expression, yet we jump at the chance to allude to it as meeting, or union. Incorporating your office telephone framework with your PC condition is the ideal approach to enhance your business and streamline forms.

Data/Broadband Offerings. As the communications industry continues to move toward Internet-based technologies that are capable of blending traditional wireline and wireless services, AT&T plans to offer services that take advantage of these new and more sophisticated technologies. In particular, the company intends to continue to focus on expanding its AT&T U-verse high-speed broadband and video offerings, while developing IP-based services that allow customers to unite their home or business wireline services with their wireless service. In addition, this company’s size and leverage ought to allow it to take advantage of a maturing telecommunications space via increased spectrum, capacity, and data services.

Held, G. (1999). Data communications networking devices: Operation, utilization, and LAN and WAN internetworking. Chichester: Wiley.

Cisco Systems, Inc. is an IT company that specializes in the selling of networking and communication products and services. It is a B2B company where they sell its products primarily to large enterprises and telecommunications service providers, but it also markets products designed for small businesses and consumers such as routers, modems, and home network management software. The products and services aim to transport data, voice and video communication within buildings and campuses as well as around the globe. The services include routing, switching, home networking internet protocol telephony, optical networking, security,

4) Against the background of your answer to questions #1 and #2, how should Cisco distribute VoIP products? Through voice VARs? Data VARs? Or both?

ShoreTel is already the leader in innovation and technology when it comes to providing its customers with the best and most simplified unified communication solutions. Now, they’re taking it a step further by getting ready to introduce to the world a brand new product later this month which will, without a doubt, raise the bar for all other unified communications solutions out there. The solution is called ShoreTel CONNECT and took over two years to perfect. This is a monumental piece of technology because it the biggest release in ShoreTel’s history, as well as the first and only hybrid solution available at this caliber.

Cisco Systems is a multinational corporation that designs, manufactures, and sells internet protocol (IP) based networking products and services related to the communication and information technology (IT) industry. The Company’s business is organized in three segments: the Americas; Europe, Middle East and Africa (EMEA), and Asia Pacific, Japan and China (Reuters). Cisco Systems, Inc. is the world’s leading manufacturers of computer networking products and systems.

Cisco Systems is one of the fastest growing companies in the world, selling devices that connect computers to the Internet and to other networks. Cisco’s products are being replaced continuously, so extensive training of employees and customers is needed. Cisco recognizes that every member of its team, since the employees until