Comcast’s residential brand-Xfinity- has already released a video monitoring product for its market. Even though this gives Comcast Business a framework for the launch of the Smart Office product, there are still risks to take into account before the launch of this new project. Anticipated/possible risks include:
1. Potential Bottleneck due to lead time with Camera Orders
a. This is the first time Comcast Business has worked with Axis, our video camera supplier. To stay “lean” Comcast will be ordering only what is needed for pending orders. If demand is high, customers may have to endure long wait times for installation because of camera inventory at the local Comcast warehouse/Technician dispatch center.
2. Inability to measure demand in new markets
a. Comcast has only trialed this product in select Northeastern US states. Demand is currently unknown in other regions. Competition is low, but this does not necessarily present and opportunity for high demand.
3. Potentially being forced to use 3rd Party install technicians
a. For standard internet or phone installations, Comcast will sometimes utilize contractors to complete the work. This is usually when order volume is high, as we do not have enough technicians to complete all orders in a timely manner. We have received customer feedback that the contractors are not as knowledgeable as internal staff, and do not provide the same high quality work. If Comcast is forced to utilize 3rd party technicians, quality of the Smart
Any change in the factors that make up the macro-environment can have a direct impact on the Comcast Corporation. These factors can affect the Porter Five Forces that shape their strategy and their competitive advantage over other firms.
Based on sales to date, the segmentation of U.S buyers is seemingly a very “niche” market as it is segmented to middle aged, large income, warm urban or suburban climates. U.S consumers are wary/unaware of the new technology, which makes them apprehensive to
Comcast Corporation, based in Philadelphia, PA, with its bundling services operates as a media and technology with its two primary business, Comcast Cable and NBCUniversal. Comcast sprung into life in 1963 and went public in 1973 (James, 2014) It has acquired many corporation to take a firm stand where it is at today. Comcast Cable is nation’s largest video, high-speed Internet which has continuously increased its speed 13 times in last 13 years which now offers up to 505 Mbps to residential customers and up to 10 Gbps to businesses as well as phone services under XFINITY brand (Comcast, 2014). NBCUniversal operates in media, entertainment and sports cable network, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts (Yahoo Finance, 2015). Comcast also invests heavily in innovative businesses that represent the next generation of entertainment, communications and digital technology by partnering with entrepreneurs who have the vision, passion and tenacity to succeed (Comcast, 2015).
Comcast started as a regional provider and grew to the largest cable provider in the United States. Comcast focused on obtaining new customers with the latest technology. Comcast competes in the cable industry which provides some monopolistic protection by limiting direct competition. Comcast faces competition from competing technologies such as satellite providers. Comcast has diversified its portfolio by acquiring television networks, such as E! Entertainment Television. This is a small market of its profit. In addition to television networks, Comcast is offering new products, such as pay-per-view, video on demand and Internet access, some of which cannot be offered by satellite providers. Comcast is a telecommunications provider able to provide phone and Internet service also cable television. Comcast is headquartered in Philadelphia, PA. Comcast has 90,000 employees in the company. Seventy-five thousand employees are in the cable side and fifteen thousand employees in other areas of the business.
Comcast is one of the largest video, broadband Internet, telephone, and cable service providers in the United States. The company is a member of the fortune 500 company as the largest and profitable companies. Comcast ranking number is 66 in the fortune 500 company and is in third place as the largest telecommunication company. In 2011, Comcast has grossed 37 million with a 9.6 profit increase compared to 2010. Before the company can decide to invest, it needs to develop a business analysis. The business analysis includes
The solution to be implemented should felicitate higher coordination among the business partners leading to better information circulation and targeted customer approach, i.e. to make efforts that the same technician handles the same customer.
In 1963, with the purchase of American Cable Systems and its 1,200 subscribers in the city of Tupelo, Massachusetts, Ralph Roberts founded Comcast. By 2016 Comcast is one of the nations leading providers of entertainment, communication as well as cable products and services. Nationwide Comcast has over 100,000 employees; each day the company provides over 142 million phone calls, over 136 million emails and over 12 million received voicemails. To date Comcast is the leading cable provider in 19 states nationwide. Since 1963 Comcast has continued to grow with monumental purchases as well as mergers that were blocked by the government in efforts to stop a potential monopoly. Throughout the company’s history, it has grown in three categories Cable, Phone and internet.
Comcast not only offers many cable/television-viewing options, but also offers high-speed internet services. “Comcast’s blazing-fast 100% Pure Broadband brings you scorching speeds through a connection that’s always on. Plus, it comes with tons of special features like click-and-play video clips, exciting games, Disney kids’ activities, digital music and so much more.”
Through this idea of “growth” and collaboration with other industries to provide optimal service, Verizon has expanded its products and services in the following areas:
Comcast has to balance all of these factors in their macroenvironment while making their internal business decisions and deciding how to price their advertisement slots and subscription charges.
Verizon Communications formed by the merger of two big and successful companies, Atlantic Corp. and GTE Corp., is the largest telecommunication company. The company serves large part of the market in United States. However the company faces certain strengths and weaknesses which affect the way company formulate its strategies.
Over the past decade, significant changes in regulations, advances in technology, and shifts in competitive dynamics began transforming the cable industry. Companies within the industry were forced to adapt by acquiring economies of scale and scope. American Cable Communication was seeking to acquire AirThread Connections for three reasons. The two companies could help each other become more competitive in an industry that is moving toward bundled package service offerings. The acquisition would help both companies expand into the business market, and lastly American Cable was in a unique position to add value to AirThread’s operations. They could obtain a significant amount of
In response to the market trend, the company has introduced some new products. Comcast launched a constant guard, a security program designed to help protect its high-speed internet users from online threats. Comcast also launched a beta version of Fancast Xfinity TV, its online television service. The Xfinity service gives subscriber access to hours of content not previously available online. Comcast also took the opportunity of the market trend and added to its mobile content. It released Comcast Mobile app 2.0, which includes a remote DVR programming service. Also, the company launched COMCAST4U, a mobile SMS text service, which gives customers access to frequently accessed account functions. All of these new additions will allow Comcast
But, unfortunately due to the enormous cost and very little public interest and demand Time-Warner decided to pull the plug on its nationwide change over to digital lines. This shows that the cable companies are surpassing the consumer demand for technology, making this industry a very hard one to market.
The next study that is examined was the Five Competitive Forces. This shows the industry’s competitors, threats of new entrants and substitutes, and the power of the customers and suppliers. The main rival competitors within the TV service providers industry are Dish Network, Direct TV, Comcast Cable, Time Warner Cable, and Atlantic Broadband. The rivalry of these competitors could lead to lower profits due to price competition and new technology as each is trying to stay competitive in the industry.