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Communication Is A Fundamental Aspect Of Advancing Interests

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Successful communication is a fundamental aspect of advancing interests in the business world. However, hindrances to a favorable transaction between both the sender and receiver are prevalent. These barriers to team-based and intercultural workplace communication come in forms like competing messages, distractions, or even improper etiquette bestowal. These can affect the growth rate of a company, and even morale within an organization resulting in losses and deficiency. Therefore, when engaging in communication in a business setting, barriers are in existence, and unless known and dealt with, can be a great inhibitor to a successful communicative undertaking.
In one of my previous companies, TruGreen Chemlawn, I worked as a sales rep on the phones at night, and during the daytime hours, I would visit customers’ homes to analyze their lawn. When I got back into the office to call back on the homeowners that I had visited throughout the day, I would often deal with competing messages. In telemarketing, you have to make the most of your opportunities, because when you finally do get clients on the phone, they may have other activities to align their time with, or people within the home that are pulling them in different directions. And so, preparation, focus and engaging them in such a way as to gain their attention is key. In the scriptures, it proclaims that, “Whatever your hand finds to do, do it with all your might” (Ecclesiastes 9:10, New American Standard Version).

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