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Competitive Priorities of Amul

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Definition of Operations Strategy:
Operations strategy is the total patterns of decisions and actions which set the role, objectives and activities of the operation so that they contribute to, and support, the organization’s business strategy.

Operations strategy addresses very broad questions about how these major resources should be configured to achieve the desired corporate objectives.

Some of the major long-term issues addressed in operations strategy include: * How big to make the facilities? * Where to locate the facilities? * When to build additional facilities? * What type of processes to install to make the products?

Definition of Competitive Advantage & Competitive Priorities …show more content…

3) Delivery: Amul has over 47 Sales Offices and a dealer network of 5000 dealers and 10 lakh retailers, one of the largest such networks in India. With a robust supply chain management, Amul’s products are always available in the market. They also manage to get prime position in retail shops and malls and their visibility is immense. They apply several time-reduction techniques in their production by usage of state-of-the-art production facilities & technology. The supply chain is vast and well connected. There is lesser hold time in warehouses and all efforts are taken to reach the final consumers in the quickest time. Therefore, the supply chain management of both getting the inputs and delivering the outputs has raised Amul at the highest position in their segment of operation.

4) Flexibility: As discussed above in cost priority, Amul indulges in mass customization so that its products are available in several sizes with different prices that fit all segments of the market. Since health consciousness is gaining momentum in our country as well, Amul reacted to it with the introduction of new products in its line- Amul Lite which offers a low fat butter, and Amul Delicious which is a no cholesterol table margarine( a substitute for butter). This gives them a wider reach to the new found segment of health aware target group. Amul products are also available for several other purposes as

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