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Dr Alf Crossman

Organisational Behaviour

Management Work

1

Key Areas of Focus
• Division of Labour
• Adam Smith

• General Principles of Management • Scientific Management
• Frederick Winslow Taylor
Organisational Behaviour

• Henri Fayol

• Bureaucracy
• Max Weber

2

Session Objectives
• To explore the nature of classical organization theory • To become familiar with the key classical theorists’ work • To understand the principles and impact of:
Organisational Behaviour

• Bureaucracy • Management

• To understand the principles and impact of:
• Division of labour • Scientific management/Taylorism • Fordism

• To explore the arguments surrounding ‘deskilling’ and labour process

3

The Obsession …show more content…

Clear division of tasks and responsibilities between management and workers
Organisational Behaviour

5. Surveillance of workers through the use of hierarchies of authority 4. Training of the selected worker to perform the job in the specified way

2. Use of scientific methods to determine the best way of doing the job 3. Scientific selection of the person to the newly designed job

F. W. Taylor

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In Search of the Efficient Worker – Taylorism
• Need for ‘scientific’ approach to: • Selection, training, and direction of workers • Selection of equipment • No discretion for workers • One ‘best way’ to do the structure the task
• Bethlehem Steel works
• Shovelling loads:
• rice coal, 3¾ pounds per shovel • iron oar, 38 pounds per shovel

• McDonalds
• one ‘best way’ to build a burger

• The concept of ‘homoeconomicus’ • Money the primary motivator • Purchased compliance?

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Organisational Behaviour

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