Organizational Leaders : The Health System Of Choice Of Patients, Physicians, And Employees

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To be competitive and profitable in today’s healthcare industry, organizational leaders must have an appreciation and clear understanding of their clients, culture, business market, and all stakeholders with whom they conduct business. In an effort for Palomar Medical Center to maintain a competitive advantage, we must ensure that our mission, vision, and values are aligned with our organization’s business objectives; but most important, with our clients’ values. Mission, Value, & Vision Our mission is “To heal, comfort and promote health in the communities we serve.” Vision: “Palomar health will be the health system of choice of patients, physicians and employees, recognized nationally for the highest quality of clinical care and access to comprehensive services.” Values : Patient’s well-being: We passionately give and support heartfelt care that encourages patient comfort and safety. Professionalism: Each of us takes pride in teamwork, self-discipline, our skills and trustworthiness. Highest quality: We are each accountable for providing the safest, most effective and innovative care (Palomar Health specializing in You, 2015). Our competitor, Tri-City’s, mission is : “To advance the health and wellness of those we serve.” Their vision is “By 2015, to be recognized in the top 10% of hospitals nationwide for patient care”; and their values are: “guide their interactions with those we serve.” (Their vision is "to be recognized in the top 10% of hospitals nationwide for
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