Organizational Leaders : The Health System Of Choice Of Patients, Physicians, And Employees

This assignment will be a good review of the following: Choose a company or an industry in which you have worked or would like to work. It could be a hospital or a physician practice. Identify all the important stakeholders for the entity. Determine the primary aims/objectives of each stakeholder. Assess the power of each stakeholder to affect the company’s strategic plans, and how it may apply that power. Explain how the company might respond to the possible actions of each stakeholder. Recommend tradeoffs that company managers could make to accommodate the stakeholders in a way that optimizes the company’s own performance.

What is our most important service? To provide unrelenting healthcare excellence to our community and client base.

Product leadership refers to companies that are focused on continued innovation and creating state of the art products. Operational Excellence is a discipline that utilizes methods to decrease overhead cost by effectively and efficiently producing products and services. Lastly, Customer Intimacy, this particular discipline caters to the customer. Companies that use this method will strategically provide services and products specifically tailored to the consumers’ needs and wants. Of the mentioned value disciplines Cedars-Sinai Medical Center would actually do well utilizing all three. Nevertheless, based on the foundation of this organization, Customer Intimacy would be best suited discipline for Cedars-Sinai Medical Center. Patient satisfaction coupled with a strong community relationship, Cedars-Sinai Medical Center tailors and caters to the needs of their consumers. “Consistent high quality is the result of different processes throughout Cedars-Sinai Medical Center, and thousands of different people, all working together with a unified focus on exceptional care for our patients” (CSMC 2015).Cedars-Sinai Medical Center prides itself on providing excellent patient care and being a pillar of the

The hospital's mission is to provide care and support to its patients and to provide healing and learning opportunities to all. The vision is to differentiate Pascack Valley hospital from the rest of the competition through providing the most comprehensive care that is patient friendly. Our values are quality, customer service, excellence, efficiency, safety and compassion.

To be the premier provider of state-of-the art health services in the greater central Ohio region. Our mission in the long-run is to be able to provide health care in the North West region of Ohio. Our intent is to focus on preventative care. However, as of today we are currently making coverage more affordable by reducing the cost of health care. Ultimately, our mission is to ensure everyone receives some type of support and for our company to focus on health through technology.

Vision: To improve the health of the community by being the provider of choice for health care delivery and education

Centura Health is a hospital system located in Colorado and Kansas. They have created a mission and vision statement that focuses on the communities that they serve. Their current mission Statement is “We extend the healing ministry of Christ by caring for those who are ill and by nurturing the health of the people in our communities.” (Centura, 2014). Their current vision statement is “Centura Health will fulfill a covenant of caring for our communities with excellence and integrity to become their partner for life.” (Centura, 2014). These statements are short and meet most of Aguinis’ eight components for the mission and vision statements.

On this paper, I am going to discuss the differences and similarities of directional strategies between Vanderbilt university medical center in Nashville, TN and Methodist Healthcare system in San Antonio, TX. Later, I will explain which hospital in these two I preferred based on the organization mission, vision, and value statements. In summary, I talk about my experience with directional strategies with my current employer.

I have worked for Denver Health for almost 15 years. During that time I have learned that the mission of the organization is to serve the community to the best of its ability. Employees are trained to go out of their way to tend to patients’ concerns and direct them above and beyond their expectations. I had not really considered how Denver Health markets its services until I began this course. Under its old name, “Denver General”, the organization was given a reputation of low quality as a government institution serving the public. However, while analyzing how it deals with internal and external business activities I have found it is true that the organization is driven toward the patient, to make their healthcare experience one to be remembered.

The mission of Hawaii Health Systems Corporation is to provide accessible, comprehensive healthcare services that are quality-driven, customer-focused, and cost-effective. The vision of the organization is to be the provider of choice for the communities it serves, the employer of choice for its staff, and the system of choice for its physicians (www.hhsc.org, 2014). The organization works with the physician base along with other service providers to plan and implement business ventures that will enhance the services offered to its patients. Employees and community leaders are included in the decision making processes to ensure adequate representation. Each facility has its own separate mission and vision statement that integrates into the overarching statement of Hawaii Health Systems Corporation.

Thus, Kaiser Permanente is working in a rapidly changing health care environment that requires constant change. Their mission is to provide high quality, affordable health care services and to improve the health of their members and the communities they serve (KP, 2016a). Their vision states they are trusted partners in total health, collaborating with people to help them thrive, and creating communities that are among the healthiest in the nation (KP, 2016a). Therefore, advancing the mission on affordability will help them achieve their main goals, to perform, grow, and lead while keeping affordability at the center (Kaiser Permanente, personal communication, February 2015). First, drive performance in care, quality, and service at a lower cost, enabled by their people, places, and technology. Second, pursue core and new growth with an increasing focus on consumers. Third, lead national health care change through expertise, trust, and

Vision - Delivering a system of care in the communities that we serve now and the future.

We reach beyond our walls to engage in partnerships that improve the education and healthcare needs of our community. We invest in the community by continually improving services and broadening our spectrum of care.

You are now working with them on a strategic plan for the next 5 years. Your task is to help improve the community’s health.

Strategic leadership in healthcare is the act of transforming a health care organization so that its daily functioning matches the organization’s vision, core values, the cultures it serves, as well as organization’s culture, organizational climate and structure. In implementing strategic leadership, managers and healthcare executives can gain a greater sense of clarity in the changes that need to be made so that the organization can reach its full potential. Healthcare leaders can also make stronger connections internally and externally, with incorporating strategic leadership, to help the organization grow and expand the organization’s reputation, while contribute to the organization’s well-being.