3. Explain why it is important to observe an individuals reactions when communicating with them.
Read the following descriptions of situations or behavior and mark the response in each set that is most appropriate.
3) Explain why it is important to observe an individuals reaction when communicating with them
2. What should a therapist be aware of when taking note of a clients manner and content of talk?
Assume the person is telling the truth. Speak to them in a clam and sensitive way. Listen carefully and make sure you record what was said.
Body movement and posture – the way in which people walk, move their hands or even cross their legs can send a message about how they are feeling. When people sit with their arms crossed can mean that they are not taking any notice or that they disagree with you. Leaning back or to the side can show people that they are relaxed or even bored. If you are leaning forward, that can show people that you are interested or that you are showing sympathy or concern. When being face to face with someone that can send the message of being angry.
3. What is the difference between hearing and listening? What are some strategies you could employ to improve your listening skills? What does it mean to listen critically?
3. Raise your hand and let me call on you before speaking in class (so that I can manage class participation).
Listening is not the same as hearing. Take time to listen carefully to what others are saying through both their verbal and non-verbal communication.
One sign of poor listening that I remember, was each time Marie talked about her boyfriend and Sally tried to tell her that the he would never leave his wife; Marie appeared to listen but refused to take the advice to leave him. She could of maybe did some compare and contrast to her relationship and others to realize that Sally was right. If she would have listened to her, she would have saved herself the emotional rollercoaster and maybe could have found a man sooner. The second sign of poor listening was when the two couples were exiting the restaurant from their double date. Harry and Sally both expressed, separately, to Jess and Marie that it would be better for them to wait to call each other to protect the feelings of Harry and Sally. Jess and Marie obviously couldn’t wait to be together, so they got in the first cab they saw and drove away together. This illustration of poor listening could have been improved if Jess and Marie took Harry and Sally’s advice and waited a little bit to see each other again. The third sign of poor listening I witnessed was during one of Harry and Sally’s many conversations. He told her that it was merely impossible for a woman and a man to be friends. He stated that sexual relations would basically occur no matter what. Sally eventually forgot about, (and Harry as well
It is important to respond to an individual’s reactions when communicating so that they are aware that you are listening. Responding using body language will also tell them if you are interested or not. For example if someone is telling you what they for Christmas last year and you huff and puff and role your eyes this would show that you are not really interested in what the person is saying.
To achieve deep listening, the listener must take on certain responsibilities to help the talker and to ensure that there is agreement about the interpretation and intent of a message. Specifically, the listener must focus on the talker and pay close attention to what is being said. Strive to understand the meaning of the message and respond accordingly. Keep in mind that the response lets the talker know whether or not the message is getting through and allows him or her to adjust the message accordingly.
Listening is a vital element of communication and it is very much different from hearing sense of human. A meaningful communication requires both a good listener and a speaker. However, the effect of a listening style may vary depending on the occasions and situations a listener is in. Sometimes, speaker exhibit ineffective style such as defensiveness, ambushing, pseudo-listening, stage hogging and selective listening in their communication tracks.
Listening is more than just hearing. The process of listening involves receiving and constructing meaning, and responding to verbal and/or nonverbal messages. In other words, listening is not always easy and being a good listener is all about developing listening skills. To receive messages appropriately we have to listen actively. Active listening can be broken down into three important skills; first of all you have to reflect the feelings that the person is communicating, secondly reflect the content that they are communicating and finally ask good, meaningful questions.
Describe the personal variables that contribute to the interpersonal communication behaviors you saw in this situation.