11. Which of the following criterial are important when assessing the outcome of management and leadership development interventions? a. participants' initial reactions b. participant behaviors during job activities c. improvements in the participant's or organization's effectiveness d. all of these are correct e. b and c only

11. Which of the following criterial are important when assessing the outcome of management and leadership development interventions? a. participants' initial reactions b. participant behaviors during job activities c. improvements in the participant's or organization's effectiveness d. all of these are correct e. b and c only

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter1: The World Of Innovative Management

Section: Chapter Questions

Problem 3DQ

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26. Leaders of a company are concerned that there will be many obstacles to the change process. They are especially concerned about managing resisters and ask the managers to look for that behavior in employees. As a manager, which behavior can be influenced with resistant employees? A.They are anxious about learning new information and processes to do the same job B.They misunderstand the reason for the change due to poor communication. C.They assume that the change may be harmful but necessary. D.They fear the unknown and gaining more responsibilities in their current role.
Which of the following statements about management skills is true today? a. The application of technical, human, and conceptual skills does not change dramatically when a person is promoted to management. b. Good management skills are automatic. c. Particularly during turbulent times, managers need to apply all their skills and competencies in a way that benefits the organization and its stakeholders. d. The number one reason for manager failure is ineffective technical skills and practices.
Which of the following is a problem with using MBO?a.All of theseb.A tendency to set unclear objectivesc.Tug of war between subordinate and manager regarding goalsd.It is time consuming
You are an employee relations manager working at a private organization. The governor has declared that the state no longer has mask requirements; however, the private employer you work for has stated employees need to wear a mask if working in close proximity with other employees. You notice Nathaniel is not wearing his mask when at work. You have not received any complaints, but know he is breaking the organization’s policy. Use the GROW model template to write out how you would address this situation with Nathaniel’s manager. 1,Prepare :- 2.Convey Positive Intent:- 3.Describe what you have observed.- 4.Focus discussion on solutions not blame - 5.State impact of behavior or action-
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Part-A: Explain what types of jobs can be more suitable for employees’ categories presented by Douglas McGregor? Provide support to your answer separately for each category as well as each job. Part-B: Also, mention that how a leader can manage and lead both categories. Solve part-b only
1.Introduce the conversation.Explain what you are going totalk about and why. 2.Empathize 3. Describe the observedbehaviour 4. Share the impact or result ofthe behaviour. 5. Have some dialogue – ask thefeedback recipient for hisperception of the situation. 6. Make a suggestion or requestfor what you’d like the personto do next time. 7. Say thank you. Situation: You are a manager of an employee who does his job very well, but has a habit ofcasually using bad language, even when dealing with customers. Some other employeeshave complained to you that this behaviour is not professional. Using the 7 steps, prepare adialogue to deal with this situation.
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A departmental manager is tactfully trying to take the union leader on his side because he is resisting the change program. The aim is not to seek a better solution from him rather, to obtain his endorsement for the change. The manager is using ____ tactic to deal with the resistance to change program."Education and communicationCo-optationCoersionDevelop positive LMX relationship
_____39. Which of the following statements about leaders and managers is false: a.Leaders base their behavior on a vision b.A good leader typically is a good manager c.A good manager is not necessarily a good leader d.Managers achieve their goals by creating, designing and filling jobs _____40. Which of the following is an example of the type of behavior required of a leader: a.Controlling b. Organizing and staffing c.Planning and budgeting d. motivating and inspiring _____41. Which of the following statements would least likely be made by a successful leader: a.“I like to hire team players” b.“I am the best judge of my performance” c.“I can see this company doing amazing things in five years” d.“With commitment and hard work, we can make this happen” _____42. Which of the following is not one of the basic sources of a leader’s power” a.Expert power b. Coercive power c. Legitimate power d. Charismatic power _____43. Which of the following can be either a source of stress or…