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- 10. Which of the following statements accurately describes a communications management plan? a. a formal document that defines how the project will be terminated and closed b. a formal document that describes how the project will be initiated and planned c. a formal document that focuses on how the project's financial results will be tracked d. a living document that considers stakeholders' information desires and guides the project communications. 11. A principal idea in agile is that the length of daily stand-up meetings should be ___________. a. 15 minutes or less b. 45 minutes or less c. 30 minutes or less d. 10 minutes or less1. A covering memorandum should be attached to formal reportsthat are sent toA. customers.B. the federal government.C. shareholders.D. someone within the company.2. One advantage of topic outlines is that they provideA. topic sentences for your paragraphs.B. new ideas for your outline.C. internal headings for your document.D. more precise ideas.4. Business and technical writers use abbreviations forA. days of the week and months of the year.B. the title of a person if it appears before the personâs name.C. any sign and symbol used in the body of a report.D. technical words used only occasionally in a report.5. Reports that are very large in both size and scope usually take the form of a/anA. formal report. C. interoffice memorandum.B. letter. D. feasibility report.6. Unlike memos, letters includeA. a signature above the senderâs typewritten name.B. a general subject line.C. indented paragraphs.D. the senderâs name in the heading.7.…1. Recruiting employees and seeking a job are heavily network-dependent. Which of the following is FALSE: Who you know can be more important than your resume A person’s cultural network may limit job opportunities Equal access to jobs only needs to meet federal and state anti-discrimination laws Social networks and cultural preferences can influence first impressions in a job interview 2. Which of the following is LEAST important when marketing planning? The customer’s basic need and/or want How do you refine the 4ps to effectively compete and ideally create a sustainable competitive advantage Creating a value package and pricing that package to meet their needs/wants Supply chain identification and controlling production costs 3. Which of the following FALSE related to finance: The greater the risk, the greater the potential reward should be Only consider opportunities offer guaranteed high returns on investment Cashflow is critical The best mix of variable and fixed…
- 2. Artificial intelligence (AI) will bring health care a vast variety of new methods to provide care. Which of the following is incorrect about the prospect of utilizing AI? A) Big data sets will allow generalization from examples. B) Effective health care leaders must be well informed to navigate challenges. C) Leaders need “hard” skills to be effective when utilizing AI. D) AI can be used for predictive and prescripted analytics. 19. The basic principle underlying laws regulating health care organizations is: A) the social reputation of health care organizations. B) the major market share that health care organizations hold in our economy. C) the trust the public puts in health care providers in exchange for a duty to put patient interests first. D) the trust managers in health care organizations put in their staff in exchange for compliance with professional standards of practice. E) the distrust the government has for health care organizations to voluntarily choose best practices.4. Besides public relations roles, which one of the following is likely to have the greatest impact on whether or not public relations is part of the management team?A. Top management and public relations staff view the function as âmanagementâB. Staff training, particularly holding graduate degreesC. Extent to which the function is tied to the marketing âbottom lineâD. Overpromisingâmaking commitments beyond what is reasonableE. Overselling management on capabilities and expertise5. Which one of the following is a major determinant of whether or not public relations practitioners will be part of an organizationâs decisionâmaking coalition?A. The practitionersâ individual characteristicsââthe intangiblesâB. The extent that the practitioner does researchââscanning for…Why is a campaign manager important to a wellorganized campaign?a. to help ensure the candidate’s compliance withcampaign finance lawsb. to assist the candidate in responding to reporters’questionsc. to tell the candidate how he or she is viewed by votersd. to feed the candidate the information needed to keepup with eventse. to keep the candidate from getting bogged down inorganizational details
- 16- Which one of the following is an example of Whistle blowing? a. Discussing the reasons for low profitability in the annual general meeting b. Disclosing the malpractices done by the accounting staff to the supervisor c. Holding a press conference to announce the launching of the new product d. Holding an extra ordinary general meeting to discuss the diversification plansWhat are the differences between primary and secondary sources? Which should a researcher seek first? Give an example of each. (L.O. 3) What is the difference between plagiarizing and paraphrasing? What techniques can a writer employ to paraphrase effectively? How can the bad feelings associated with disappointing news be reduced? (L.O. 1) What are your goals in communicating negative news, and how can you achieve them? (L.O. 1)7.Describe the writing plan for refusing typical requests and claims. (L.O.4) How can negative online comments be turned into positive growth for an organization? (L.O. 4) How can a subordinate tactfully, professionally, and safely deliver upsetting news personally to a superior? (L.O. 5) What are some channels that large organizations may use to deliver bad news to employees? (L.O.5)
- Q1(i) List the 8 Measures of excellence in Technical Communication (ii) State and explain the two purposes or categories of Technical Communication. (iii) Why is developing readable documentation a key component in technical writing? Discuss how text organization, formatting, and graphics contribute to producing readable documentation. (iv) Clearly explain what a project proposal isWrite an article summary in memo format to Sandra Ellington that addresses two articles on future technology trends. Include an introduction, such as “As you requested, I am submitting two article summaries. . . .“ Identify the author, article title, journal or website name, and date of publication for each article. Explain the purpose of each article and summarize three or four of its most important findings. Include an appropriate subject line and add meaningful headings. Your boss would also like a concluding statement indicating your overall reaction to the articles.______ 10. Which of the following statements best describes the relationship between organizational structure and organizational design? A. Organizational structure establishes the reporting structures within a company, while organizational design is depicted by an organizational chart. B. Organizational structure is a formal process of integrating information, technology, and people to achieve objectives, while organizational design is the formal lines of authority and power. C. Organizational structure is the formal lines of authority and power, while organizational design is a formal process of integrating information, technology, and people to achieve objectives. D. Organizational structure is a change management philosophy, while organizational design aligns a company's structure with its mission.