It is a bottom-up approach where the sales force gives their opinion on sales trend to the top management. Since, the salesmen are the people, who are very close to the market, can give a more accurate sales prediction on the basis of their experience with the direct customers. Each salesperson estimates sales in his or her region. O a. Sales force composite O b. Liner projection O c. Market survey d. Delphi method

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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It is a bottom-up approach
where the sales force gives
their opinion on sales trend to
the top management. Since,
the salesmen are the people,
who are very close to the
market, can give a more
accurate sales prediction on
the basis of their experience
with the direct customers.
Each salesperson estimates
sales in his or her region.
O a. Sales force composite
O b. Liner projection
O c. Market survey
O d. Delphi method
Transcribed Image Text:It is a bottom-up approach where the sales force gives their opinion on sales trend to the top management. Since, the salesmen are the people, who are very close to the market, can give a more accurate sales prediction on the basis of their experience with the direct customers. Each salesperson estimates sales in his or her region. O a. Sales force composite O b. Liner projection O c. Market survey O d. Delphi method
IST STATEMENT: CRM uses data
analysis about customers'
history with a company to
improve business
relationships with customers,
specifically focusing on
customer retention and
ultimately driving sales
growth.2ND STATEMENT: CRM
approach and the systems
used to facilitate it, businesses
learn more about their target
audiences and how to best
cater for their needs.
O a. Ist Statement is TRUE,
2nd Statement is FALSE
O b. Ist Statement is FALSE,
2nd Statement is FALSE
O c. Ist Statement is TRUE,
2nd Statement is TRUE
O d. Ist Statement is FALSE,
2nd Statement is TRUE
Transcribed Image Text:IST STATEMENT: CRM uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.2ND STATEMENT: CRM approach and the systems used to facilitate it, businesses learn more about their target audiences and how to best cater for their needs. O a. Ist Statement is TRUE, 2nd Statement is FALSE O b. Ist Statement is FALSE, 2nd Statement is FALSE O c. Ist Statement is TRUE, 2nd Statement is TRUE O d. Ist Statement is FALSE, 2nd Statement is TRUE
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