QUESTION 21 The major difference between the Punctuated Equilibrium Model (PEM) and the other two group development models is that the PEM suggests: A. that groups evolve systematically from less productive to most productive. B. that members of the groups first focus on establishing norms. C. that groups evolve in a less optimal way over time. D. that groups develop logically and optimally. QUESTION 22 What type of diversity is most likely to lead to task conflict? A. Difference in ages of group members B. Difference in gender of group members C. Difference in ethnicity of group members D. Difference in cultural backgrounds of group members QUESTION 23 How are group norms related to group outcomes? O A. Negatively related to both group performance and member satisfaction. B. Negatively related to group performance but positively related to member satisfaction. C. Positively related to group performance but negatively related to member satisfaction. D. Positively related to both group performance and member satisfaction.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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QUESTION 21
The major difference between the Punctuated Equilibrium Model (PEM) and the other two group development models is that the PEM
suggests:
A. that groups evolve systematically from less productive to most productive.
B. that members of the groups first focus on establishing norms.
C. that groups evolve in a less optimal way over time.
D. that groups develop logically and optimally.
QUESTION 22
What type of diversity is most likely to lead to task conflict?
A. Difference in ages of group members
B. Difference in gender of group members
C. Difference in ethnicity of group members
D. Difference in cultural backgrounds of group members
QUESTION 23
How are group norms related to group outcomes?
O A. Negatively related to both group performance and member satisfaction.
B. Negatively related to group performance but positively related to member satisfaction.
C. Positively related to group performance but negatively related to member satisfaction.
D. Positively related to both group performance and member satisfaction.
QUESTION 24
How are task conflict related to group outcomes?
A. Positively related to group performance but negatively related to member satisfaction.
B. Negatively related to both group performance and member satisfaction.
C. Positively related to both group performance and member satisfaction.
D. Negatively related to group performance but positively related to member satisfaction.
0.
0.
0.
0.
Transcribed Image Text:QUESTION 21 The major difference between the Punctuated Equilibrium Model (PEM) and the other two group development models is that the PEM suggests: A. that groups evolve systematically from less productive to most productive. B. that members of the groups first focus on establishing norms. C. that groups evolve in a less optimal way over time. D. that groups develop logically and optimally. QUESTION 22 What type of diversity is most likely to lead to task conflict? A. Difference in ages of group members B. Difference in gender of group members C. Difference in ethnicity of group members D. Difference in cultural backgrounds of group members QUESTION 23 How are group norms related to group outcomes? O A. Negatively related to both group performance and member satisfaction. B. Negatively related to group performance but positively related to member satisfaction. C. Positively related to group performance but negatively related to member satisfaction. D. Positively related to both group performance and member satisfaction. QUESTION 24 How are task conflict related to group outcomes? A. Positively related to group performance but negatively related to member satisfaction. B. Negatively related to both group performance and member satisfaction. C. Positively related to both group performance and member satisfaction. D. Negatively related to group performance but positively related to member satisfaction. 0. 0. 0. 0.
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