What strengths do you have personality wise to diffuse situations where a project stakeholder with considerable interest is angry with you?  How can you use those strengths to turn things around?  How can you work directly with the stakeholder and through others to change direction?  Think of an example in life where someone was mad at you and how you dealt with in such a way as both parties left the interaction feeling like understanding occurred.  Write a post describing the scenario and how you worked through it

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter14: Understanding Individual Behavior
Section: Chapter Questions
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What strengths do you have personality wise to diffuse situations where a project stakeholder with considerable interest is angry with you?  How can you use those strengths to turn things around?  How can you work directly with the stakeholder and through others to change direction?  Think of an example in life where someone was mad at you and how you dealt with in such a way as both parties left the interaction feeling like understanding occurred.  Write a post describing the scenario and how you worked through it

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