EBK OPERATIONS MANAGEMENT
EBK OPERATIONS MANAGEMENT
14th Edition
ISBN: 9781260718447
Author: Stevenson
Publisher: MCG COURSE
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Chapter 10, Problem 12P

a)

Summary Introduction

To construct: A X¯ chart with three-sigma limits and check whether the process is controlled or not.

Introduction: Quality is a measure of excellence or a state of being free from deficiencies, defects and important variations. It is obtained by consistent and strict commitment to certain standards to attain uniformity of a product to satisfy consumers’ requirement.

b)

Summary Introduction

To analyze: The data using median run test and up and down run test and conclude the results.

Introduction: Quality is a measure of excellence or a state of being free from deficiencies, defects and important variations. It is obtained by consistent and strict commitment to certain standards to attain uniformity of a product to satisfy consumers’ requirement.

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A process considered to be in control measures an ingredient in ounces. A quality inspector took 10 samples, each with 5 observations as follows:     Using this information, obtain three-sigma (i.e., z=3) control limits for a mean control chart and control limits for a range chart, respectively. It is known from previous experience that the standard deviation of the process is 1.36. Discuss whether the process is in control or not.
10. To monitor the quality of pepperoni pizzas, a quality control manager collects random samples of pizzas and evaluates them. The process mean and standard deviation for the weight and diameter of pizzas are not known. Which of the following(s) is a correct matching between the type of data collected and the choice of control chart used? Select all correct matchings.      Select one: a. The manager weighed the sampled pizzas and constructed a c-chart.  b. The manager rated the appearance of sampled pizzas as acceptable or unacceptable and then constructed a c-chart.  c. The manager counted the number of pepperonis per each inspected pizza and constructed a mean chart.  d. The manager measured the diameter of the sampled pizzas and constructed a range chart.
Why is it important to prove that a process is proven capable before developing statistical control limits (i.e., SPC charts)?
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