EBK OPERATIONS MANAGEMENT
14th Edition
ISBN: 9781260718447
Author: Stevenson
Publisher: MCG COURSE
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Question
Chapter 10, Problem 3CTE
Summary Introduction
To provide: Two examples of unethical behavior in areas of inspection, process control, process capability.
Introduction: Ethical behavior forms the foundation for building character, morale for an employee in an organization. It is the responsibility of the organization to build good morale among the employees.
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Give two examples of unethical behavior for each of these areas: inspection, process control, and process capacity. For each, name the relevant ethical principle (see chapter 1).
case study attached (no plagarism) (Apa citation)
please answer the following questions:
What are the most significant events in the story of how the plant survived because of its adoption of quality-based principles?
SPC is an operational level technique of ensuring quality conformance. How many of the benefits of bringing the plant under control would you categorize as strategic?
Discuss three (3) consequences if quality control is not implemented inside the plant and quality system are not in place in the company (in your own understand and your own words).
Chapter 10 Solutions
EBK OPERATIONS MANAGEMENT
Ch. 10.2 - Prob. 1.1RQCh. 10.2 - Prob. 1.2RQCh. 10.4 - Prob. 1.1RQCh. 10.4 - Prob. 1.2RQCh. 10 - Prob. 1DRQCh. 10 - Prob. 2DRQCh. 10 - Prob. 3DRQCh. 10 - Prob. 4DRQCh. 10 - Prob. 5DRQCh. 10 - Prob. 6DRQ
Ch. 10 - Prob. 7DRQCh. 10 - Prob. 8DRQCh. 10 - Prob. 9DRQCh. 10 - Prob. 10DRQCh. 10 - Prob. 11DRQCh. 10 - Prob. 12DRQCh. 10 - Prob. 13DRQCh. 10 - Prob. 14DRQCh. 10 - Prob. 15DRQCh. 10 - Prob. 16DRQCh. 10 - Prob. 1TSCh. 10 - Prob. 2TSCh. 10 - Prob. 3TSCh. 10 - Prob. 1CTECh. 10 - Prob. 2CTECh. 10 - Prob. 3CTECh. 10 - Prob. 4CTECh. 10 - Prob. 1PCh. 10 - Prob. 2PCh. 10 - Prob. 3PCh. 10 - Prob. 4PCh. 10 - Prob. 5PCh. 10 - Prob. 6PCh. 10 - Prob. 7PCh. 10 - Prob. 8PCh. 10 - Prob. 9PCh. 10 - Prob. 10PCh. 10 - Prob. 11PCh. 10 - Prob. 12PCh. 10 - Prob. 13PCh. 10 - Prob. 14PCh. 10 - Prob. 15PCh. 10 - Prob. 16PCh. 10 - Prob. 17PCh. 10 - A production process consists of a three-step...Ch. 10 - Prob. 19PCh. 10 - Prob. 20PCh. 10 - Prob. 21PCh. 10 - Prob. 22PCh. 10 - Prob. 23PCh. 10 - Prob. 24PCh. 10 - Prob. 25PCh. 10 - Prob. 26PCh. 10 - Prob. 27PCh. 10 - Prob. 28PCh. 10 - Prob. 29PCh. 10 - Prob. 1.1CQCh. 10 - Prob. 2.1CQCh. 10 - Prob. 2.2CQCh. 10 - Prob. 2.3CQCh. 10 - Prob. 2.4CQ
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Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- What are the benefits of quality control?arrow_forwardWhat is a concrete example where lack of proper quality control led to negative consequences (not an ethical scandal) and explain what should have been done.arrow_forwardWhat are ten examples of what areas might quality improvement relate to?arrow_forward
- Briefly discuss the eight dimensions of quality. Does this improve our understanding of quality?arrow_forwardIn the design of their controls in year 1, Trinity relied on a practice-based, bottom up approach. What were the strengths and weaknesses of this approach? How effective was it? What would you recommend they should have done differently?arrow_forwardWhat's the harm of focusing on individual complaints rather than the overall design?arrow_forward
- b. Compare the Baldrige Award and ISO certification. If an organization were going to seek both,which one should it seek first? Why?arrow_forward1. How important is quality to the company, given its current growth situation? 2. What are the underlying causes of the quality problems in a company? What action is being taken by management to overcome these problems, and is this sufficient to create lasting improvements? 3. Should more inspectors be recruited and/or trained to cope with the growth in output? What other actions could be taken to improve quality in the company?arrow_forwardCompare one of the quality awards and one of the quality certifications describing each one andshowing the differences. If an organization were going to seek both, which one should it seek first?Why?arrow_forward
- The Role of Employees in Quality Improvement?arrow_forwardSan Angelo Manufacturing Company was concerned about a growing number of defective units being produced. At one time, the company had the percentage of defective units down to less than five per thousand, but recently rates of defects have been near, or even above, 1%. The company decided to graph its defects for the last 8 weeks (40 working days), beginning Monday, September 1 through Friday, October 24. The graph is as attached Identify two important trends evident in the quality-control chart. What might management of San Angelo do to deal with each trend?arrow_forwardHow to check the dimensions of quality?arrow_forward
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