EBK PRINCIPLES OF OPERATIONS MANAGEMENT
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
10th Edition
ISBN: 8220102744059
Author: HEIZER
Publisher: PEARSON
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Chapter 10, Problem 17P
Summary Introduction

To determine: Thenormal time for the operation.

Introduction: Time study is the basis that helps set the standard time; it would time a sample of the performance of the worker.

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A Northeast Airline gate agent, Chip Gilliken, gives out seat assignments to ticketed passengers. He takes an average of 52 seconds per passenger and is rated 110% in performance. A typical agent is expected to take 17.2 seconds to make the seat assignments (round your response to one decimal place).
Jell Lee Beans is famous for its boxed candies, whichare sold primarily to businesses. One operator had the followingobserved times for gift wrapping in minutes: 2.2, 2.6, 2.3, 2.5, 2.4.The operator has a performance rating of 105% and an allowancefactor of 10%. What is the standard time for gift wrapping?
A Northeast Airline gate​ agent, Chip​ Gilliken, gives out seat assignments to ticketed passengers. He takes an average of 52 seconds per passenger and is rated 110​% in performance.    1. A typical agent is expected to take  seconds to make the seat assignments ​(round your response to one decimal​ place).
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