EBK PRINCIPLES OF OPERATIONS MANAGEMENT
EBK PRINCIPLES OF OPERATIONS MANAGEMENT
10th Edition
ISBN: 8220102744059
Author: HEIZER
Publisher: PEARSON
Question
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Chapter 10, Problem 28P

a)

Summary Introduction

To determine: The normal time for the operation.

Introduction: The time study is the basis that helps set the standard time; it would time a sample of the performance of the worker.

b)

Summary Introduction

To determine: The standard time for the operation.

Introduction: Time study is the basis that helps set the standard time; it would time a sample of the performance of the worker.

c)

Summary Introduction

To determine: The number of the sample size to prepare reports.

Introduction: The sample size is required to determine the number of observations that are necessary to find the true cycle time.

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4 - For a time study of a health insurance claims-adjusting process, the analyst recorded the times. The job is divided into four work elements, as shown in table. What is the appropriate sample size for estimating the time for element 2 within 7 percent of the true mean with 95 percent confidence? Work Element 1 3 4 5 Rating 1. Check from completion and Element 0.50 0.55 0.45 0.65 0.50 1.1 signatures Time 2. Enter claim amounts, check Element 0.70 1.80 0.70 0.95 0.75 1.2 math Time 3. Determine proportion of claim to be disallowed Element 1.45 1.30 1.25 1.65 1.40 1.2 Time 4. Generate form letter, enter data Element 2.75 2.50 2.25 1.75 2.70 0.9 for check Time a) 19 b) 16 c) 23 d) 21 e) 28
How to Work sampling compared with stopwatch time study?
A traditional job description enumerates the relationship of each job to overall goals.   Question 17 options:   True   False
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