EP PRIN.OF OPERATIONS MGMT.-MYOMLAB
10th Edition
ISBN: 9780134183848
Author: HEIZER
Publisher: PEARSON CO
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Chapter 10, Problem 6P
Summary Introduction
To draw: A process chart to install a memory board to a computer.
Introduction: A process chart is a type of chart that uses symbols to represent the movements and actions of people. It helps to identify the non-value added activities. Thus, it is possible to make the process more efficient by avoiding redundant steps.
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Chapter 10 Solutions
EP PRIN.OF OPERATIONS MGMT.-MYOMLAB
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- Develop a Pareto chart of the following causes of poor grades on an exam:arrow_forwardWhy is order of observation important in process control?arrow_forwardCheckout time at a supermarket is monitored using a mean and a range chart. Six samples of n = 20 observations have been obtained and the sample means and ranges computed: Sample Mean Range 1 3.06 .42 2 3.15 .50 3 3.11 .41 4 3.13 .46 5 3.06 .46 6 3.09 .45 Using the factors in Table 10.3 , determine upper and lower limits for mean and range charts. Is the process in control?arrow_forward
- Inter-State Moving and Storage Company wishes to establish a control chart to monitor the proportion of residential moves that result in written complaints due to late delivery, lost items, or damaged items. A sample of 40 moves is selected for each of the last 12 months. The number of written complaints in each sample is 9, 7, 4, 9, 1, 9, 11, 5, 5, 8, 7, and 15. Number Defective Percent defective 9 18 7 14 4 8 9 18 1 2 9 18 11 22 5 10 5 10 8 16 7 14 15 30 a. Insert the mean proportion defective, UCL, and LCL. (Leave no cells blank - be certain to enter "0" wherever required. Round your intermediate calculations and final answers to 2 decimal places.) Mean proportion defective UCL LCL c. Does it appear that the number of complaints is out of control for any of the months?multiple choice Yes Noarrow_forwardWhy is it necessary to include units when reportingscientific measurements?arrow_forwardWhich tool is very useful in documenting and presenting the whole process Select one a control chart b. check sheet O c flow chart O d. Pareto chart e histogramarrow_forward
- Mary Beth Marrs, the manager of an apartmentcomplex, feels overwhelmed by the number of complaints sheis receiving. Below is the check sheet she has kept for the past12 weeks. Develop a Pareto chart using this information. Whatrecommendations would you make?arrow_forwardPrepare a run diagram for this emergency call data. Use five-minute intervals (i.e., count the calls received in each five-minute interval. Use intervals of 0 to 4, 5 to 9, etc.). Note: Two or more calls may occur in the same minute; there were three operators on duty this night. What can you conclude from the run chart?arrow_forwardWhat are the most common mistakes made during performance testing?arrow_forward
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