Essentials Of Statistics For Business & Economics
9th Edition
ISBN: 9780357045435
Author: David R. Anderson, Dennis J. Sweeney, Thomas A. Williams, Jeffrey D. Camm, James J. Cochran
Publisher: South-Western College Pub
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Chapter 11.1, Problem 10E
Costco Customer Satisfaction. Consumer Reports uses a 100-point customer satisfaction score to rate the nation’s major chain stores. Assume that from past experience with the satisfaction rating score, a population standard deviation of σ = 12 is expected. In 2012, Costco, with its 432 warehouses in 40 states, was the only chain store to earn an outstanding rating for overall quality. A sample of 15 Costco customer satisfaction scores follows.
- a. What is the sample
mean customer satisfaction score for Costco? - b. What is the sample variance?
- c. What is the sample standard deviation?
- d. Construct a hypothesis test to determine whether the population standard deviation of σ = 12 should be rejected for Costco. With a .05 level of significance, what is your conclusion?
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The following ordered data list shows the data speeds for cell phones used by a
telephone company at an airport:
A. Calculate the Measures of Central Tendency from the ungrouped data list.
B. Group the data in an appropriate frequency table.
C. Calculate the Measures of Central Tendency using the table in point B.
D. Are there differences in the measurements obtained in A and C? Why (give at
least one justified reason)?
I leave the answers to A and B to resolve the remaining two.
0.8
1.4
1.8
1.9
3.2
3.6
4.5
4.5
4.6
6.2
6.5
7.7
7.9
9.9
10.2
10.3
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11.1
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11.6
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12.0
13.1
13.5
13.7
14.1
14.2
14.7
15.0
15.1
15.5
15.8
16.0
17.5
18.2
20.2
21.1
21.5
22.2
22.4
23.1
24.5
25.7
28.5
34.6
38.5
43.0
55.6
71.3
77.8
A. Measures of Central Tendency
We are to calculate:
Mean, Median, Mode
The data (already ordered) is:
0.8, 1.4, 1.8, 1.9, 3.2, 3.6, 4.5, 4.5, 4.6, 6.2, 6.5, 7.7, 7.9, 9.9, 10.2, 10.3, 10.9,
11.1, 11.1, 11.6,
11.8, 12.0, 13.1, 13.5, 13.7, 14.1, 14.2, 14.7, 15.0, 15.1, 15.5,…
PEER REPLY 1:
Choose a classmate's Main Post.
1. Indicate a range of values for the independent variable (x) that is reasonable
based on the data provided.
2. Explain what the predicted range of dependent values should be based on
the range of independent values.
Chapter 11 Solutions
Essentials Of Statistics For Business & Economics
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