Case summary: The department of VA in the US works for assisting the V by providing them with health care and other benefits. This department has a million budget to ensure that timely access is provided to families and survivors; however, this department is facing many problems. It was found that the system had many problems as people have to wait for a long to get to the facilities and there were falsifying records. The president took immediate action for this and provided all the required resources. MD who took over as the new president tried to correct the situation. After two years, it was again found that the money was improperly managed and hospitals that needed the amount were not assigned. MD however said that veterans should not state about the time lag for which criticism was also made. MD was hence fired, and DS was made the secretary of the department. Many complaints were again made, and a new investigation was made. The investigation found that top leadership at VA had a climate of complacency. The report found that leadership was aware of the problems but did not act properly. DS then left or was fired from VA and RJ was made the new secretary of VA. However, many kinds of complaints were also made against RJ considering his moral and ethical behavior. The VA despite facing all these problems had continued to provide good service to the veterans and the department needs a competent and experienced leader.
To evaluate:The leaders MD and JS according to their task-orientation and relationship orientation behavior. Also, explain the areas in which they succeeded and in which they failed.
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Chapter 14 Solutions
MANAGEMENT A PRACTICAL INTRODUCTION
- What are the four leadership behaviors in the path-goal theory of leadership?arrow_forwardHow do the theories of Tannenbaum and Schmidts leadership continuum and McGregors Theory X and Theory Y attempt to define leadership?arrow_forwardWhat are the differences between the trait, behavioral, and situational approaches to defining leadership?arrow_forward
- A. What leadership model, style, or theory best describes you as a leader? Why? Give examples using the terms and concepts in your textbook.1) Skills Approach 2) Situational Approach 3) Behavioral Approach 4) Trait Approach 5) Path-Goal Approach B. What are your most distinguishing leadership traits? What traits do you strive to learn to develop?C. As a follower, what leadership approach do you prefer from your leader?D. What leadership model or theory best describes how you influence others? Give examples. E. Based on your self-assessments, your current leadership and motivational skills, and the knowledge you have gained from the course materials, what goals will you set and what plan of action will you implement to improve your (1) leadership and (2) motivation? Include the type of leadership theory or model you intend to implement to achieve your goals.F. Explain the steps you need to take to complete each of these self-improvement goals?arrow_forwardThink about the leaders you have had in the past in which you wanted to emulate as well as the leaders that you vowed that you would never take on their characteristics. • Define leadership and shared leadership. • Compare managerial leadership with transformational leadership, and describe the features of task-oriented, people-oriented, and servant leadership. • Discuss the elements of path–goal leadership theory and leadership substitutes theory. • Which of these leadership styles best describe where you are know and what you aspire to be in the future?arrow_forwardwhat is Marshall missing with respect to his leadership abilities? How do you explain his poor leadership behavior?arrow_forward
- Read the case, Andrea Jung’s Rise and Fall at Avon (page 209). and answer the following questions: What are the key elements of Andrea Jung’s leadership style? Incorporate the various models presented in chapter 6. How do you explain her success and her fall? Could she avoided her downfall, if so, how? What is one lesson you took away from this story and how can you integrate it into your professional life?arrow_forwardThere are many paths to leadership. For you to become the best leader, you must understand the scope of various leadership styles. Think about the leaders you have had in the past in which you wanted to emulate as well as the leaders that you vowed that you would never take on their characteristics. • Define leadership and shared leadership.• Compare managerial leadership with transformational leadership, and describe the features of task-oriented, people-oriented, and servant leadership.• Discuss the elements of path–goal leadership theory and leadership substitutes theory.• Which of these leadership styles best describe where you are know and what you aspire to be in the future?arrow_forward
Understanding Management (MindTap Course List)ManagementISBN:9781305502215Author:Richard L. Daft, Dorothy MarcicPublisher:Cengage Learning
Management, Loose-Leaf VersionManagementISBN:9781305969308Author:Richard L. DaftPublisher:South-Western College Pub