Case summary: The department of VA in the US works for assisting the V by providing them with health care and other benefits. This department has a million budget to ensure that timely access is provided to families and survivors; however, this department is facing many problems. It was found that the system had many problems as people have to wait for a long to get to the facilities and there were falsifying records. The president took immediate action for this and provided all the required resources. MD who took over as the new president tried to correct the situation. After two years, it was again found that the money was improperly managed and hospitals that needed the amount were not assigned. MD however said that veterans should not state about the time lag for which criticism was also made. MD was hence fired, and DS was made the secretary of the department. Many complaints were again made, and a new investigation was made. The investigation found that top leadership at VA had a climate of complacency. The report found that leadership was aware of the problems but did not act properly. DS then left or was fired from VA and RJ was made the new secretary of VA. However, many kinds of complaints were also made against RJ considering his moral and ethical behavior. The VA despite facing all these problems had continued to provide good service to the veterans and the department needs a competent and experienced leader.
To explain:The way in which transformational leadership theory can suggest the approach of the next VA secretary to complete the tasks of the struggling agency.
Want to see the full answer?
Check out a sample textbook solutionChapter 14 Solutions
MANAGEMENT A PRACTICAL INTRODUCTION
- How can leaders address unconscious bias in the workplace?arrow_forwardI need help answering the questions below What type of actions can a leader take to maintain a positive working culture and avoid a culture of blame? Why is accountability important, and how is it measured in the healthcare industry? How does accountability apply to ethical considerations in leadership and management?arrow_forwardWhat should we do to enhance leadership effectiveness in business?arrow_forward
- How do mentorship and coaching play a role in various leadership approaches?arrow_forwardchoosing 2 leadership theories, discuss the importance of a culturally diverse workforcearrow_forwardExamine two differences between the following concept. i. Leadership and management ii. Power and influence iii. Maslow's theory and ERG theoryarrow_forward
- What similarities and differences can be found between transformational and transactional leadership? Which leadership style is best suited for fostering and managing diversity within your organization?arrow_forwardd iscuss the concept of Transformational Leadership as a contemporary management theory.arrow_forwardProvide an example of how culture can affect leadership, and discuss how an effective leader will deal with the issue.arrow_forward
- How each component in Relational Leadership Model will help inform effective leadership?arrow_forwardExplain ..In what ways can authentic leadership positively impact the bottom line of a company, and how can this impact be measured?arrow_forwardwhat are the barriers to the path of Women Leadership?arrow_forward
- Understanding BusinessManagementISBN:9781259929434Author:William NickelsPublisher:McGraw-Hill EducationManagement (14th Edition)ManagementISBN:9780134527604Author:Stephen P. Robbins, Mary A. CoulterPublisher:PEARSONSpreadsheet Modeling & Decision Analysis: A Pract...ManagementISBN:9781305947412Author:Cliff RagsdalePublisher:Cengage Learning
- Management Information Systems: Managing The Digi...ManagementISBN:9780135191798Author:Kenneth C. Laudon, Jane P. LaudonPublisher:PEARSONBusiness Essentials (12th Edition) (What's New in...ManagementISBN:9780134728391Author:Ronald J. Ebert, Ricky W. GriffinPublisher:PEARSONFundamentals of Management (10th Edition)ManagementISBN:9780134237473Author:Stephen P. Robbins, Mary A. Coulter, David A. De CenzoPublisher:PEARSON