Management (14th Edition)
Management (14th Edition)
14th Edition
ISBN: 9780134527604
Author: Stephen P. Robbins, Mary A. Coulter
Publisher: PEARSON
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Chapter 15, Problem 8RDQ
Summary Introduction

To describe:

The concept of Operant Conditioning and the way managers can shape the behavior.

Introduction:

Operant conditioning is a procedurewhich modifies/ influences behavior using modes of reinforcements and punishments.

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