EBK OM
6th Edition
ISBN: 9781305888210
Author: Collier
Publisher: YUZU
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Question
Chapter 16, Problem 9PA
Summary Introduction
Interpretation: The control limits needs to be determined for c chart based on the given information.
Concept Introduction:A c chart helps in monitoring the number of defects in the process over time and improvement decisions can be made based on the control chart.
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Students have asked these similar questions
 A fast food franchise tracked the number of errors that occurred in customers orders. These included;
* wrong menu items
*wrong size drink
*lack of condiments
*wrong price total
*and so on...
Some orders may have more than one error.
In one week, 1500 orders were filled, and a total of 72 errors were discovered.
Find the control limits for a
C – Chart to monitor the number of errors per order. Is order accuracy, good or bad ?
Explain.
The school board is trying to evaluate a new math program introduced to second-graders in five elementary schools across the county this year. A sample of the student scores onstandardized math tests in each elementary school yielded the following data: Construct a c-chart for test errors, and set the control limits to con tain 99 .73% of the random variation in test scores. What does the chart tell you? Has the new math program been effective?
Determine X=�= and R¯¯¯�¯ .
Note: Round your answers to 3 decimal places.
2:
Determine the UCL and LCL for a X−�− chart.
Note: Round your answers to 3 decimal places.
3:
Determine the UCL and LCL for R-chart.
Note: Leave no cells blank - be certain to enter "0" wherever required. Round your answers to 3 decimal places.
4:
What comments can you make about the process?
multiple choice
Process is in statistical control
Process is out of statistical control
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- 7. An ad agency tracks the complaints, by week received, about the billboards in its city: Week No. of Complaints 1 3 2 6 3 4 4 12 5 2 6 9 This exercise contains only parts a, b, and c. Part 2 a) The type of control chart that is best to monitor this process is c minus chart ______ . Part 3 b) Using z = 3, the control chart limits for this process are (assume that the historical complaints rate is unknown): UCLc = ________ complaints per week (round your response to two decimal places). The upper control limit is: ________ The lower control limit is: _________ The central limit is ___________arrow_forwardp-chart and c-chart. Using the appropriate control chart, determine two-sigma control limits for each Problem 4 case:a. An inspector found an average of 3.9 scratches in the exterior paint of each of the automobilesbeing prepared for shipment to dealers.b. Before shipping lawn mowers to dealers, an inspector attempts to start each mower and notes anythat do not start on the first try. The lot size is 100 mowers, and an average of 4 did not start (4percent).arrow_forwardOur company has recently received a few customer complaints that its candles are not lasting the minimum 50 days previously advertised by the company. As the newly hired quality analyst you are planning to construct control charts that will give you a sense of the current status of the production process. To this end you have collected samples from 20 production batches. Use Microsoft Excel with answer based on both x̄-chart and R-chart plots -Is the candle production process in control? -What is your comment regarding the customer complaints? -Is there any scope of improvement? Use Microsoft Excel with answer based on both x̄-chart and R-chart plotsarrow_forward
- The Minnow County Highway Safety Department monitors accidents at the intersection of Routes 123and 14. Accidents at the intersection have averaged three per month.a. Which type of control chart should be used? Construct a control chart with three-sigma controllimits.b. Last month, seven accidents occurred at the intersection. Is this sufficient evidence to justify aclaim that something has changed at the intersection?arrow_forwardYou are an analyst for a company that produces parts for medical devices, and these parts must meet specifications required by your customer. You implement a process improvement to decrease the variation in diameter for one of the parts, and want to determine if the process improvement had any effect. What type of control chart would be most appropriate to determine if the process improvement did in fact reduce variation in the output of the process? Group of answer choices a X-bar b R c P d C e Cpkarrow_forwardA process filling small bottles with baby formula has a target of 3.1 ounces, plus or minus 0.255 ounce. Two hundred bottles from the process were sampled. The results showed the average amount of formula placed in the bottles to be 3.050 ounces. The standard deviation of the amounts was 0.068 ounce. Determine the value of Upper C Subscript pk. Roughly what proportion of bottles meet the specifications? The process capability index is (round your response to three decimal places).arrow_forward
- A shirt manufacturer buys clothes by the 100-yard roll from a supplier. For setting a control chart to manage the irregularities (e.g., loose threads and tears), the following data were collected from a sample provided by the supplier. Sample 1 2 3 4 5 6 7 8 9 10 Irregularities 3 5 2 6 5 4 6 3 4 5 Which type of control chart should be used? Construct a control chart with two-sigma control limits. Suppose the next five rolls from the supplier had three, two, five, three, and seven irregularities. Is the supplier process under control? Explain and show workarrow_forwardC: Determine the UCL and LCL for a X−�− chart. Note: Round your answers to 3 decimal places. D: Determine the UCL and LCL for R-chart. Note: Leave no cells blank - be certain to enter "0" wherever required. Round your answers to 3 decimal places. E: What comments can you make about the process? multiple choice Process is in statistical control Process is out of statistical controlarrow_forwardThe following data were collected on the number of nonconformities per unit for 10 time periods. Complete parts (a) and (b). Time 1 2 3 4 5 6 7 8 9 10 Nonconformities Per Unit 23 11 14 15 6 14 11 9 13 6 a. Construct the appropriate control chart and determine the LCL and UCL. What is the lower control limit? Select the correct choice below and fill in any answer boxes within your choice. A. LCL=enter your response here (Round to three decimal places as needed.) B. There is no lower control limit.arrow_forward
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